SVB - Partnerships Director

This is a hybrid role, with the expectation that time working will regularly take place inside and outside of our San Francisco office.

Together, Silicon Valley Bank and First Citizens offer you the strength and stability of a diversified financial institution with a 125-year tradition of service and the personalized approach of a nimble financial partner.

First Citizens Bank helps personal, business, commercial and wealth clients build financial strength that lasts. Headquartered in Raleigh, N.C., First Citizens has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of more than 550 branches in 23 states and commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast. Parent company First Citizens BancShares, Inc. (NASDAQ: FCNCA) is a top 20 U.S. financial institution with more than $200 billion in assets.

Silicon Valley Bank (SVB), a division of First-Citizens Bank, is the bank of some of the world's most innovative companies and investors. SVB provides commercial and private banking to individuals and companies in the technology, life science and healthcare, private equity, venture capital and premium wine industries. SVB operates in centers of innovation throughout the United States, serving the unique needs of its dynamic clients with deep sector expertise, insights and connections. Learn more atsvb.com.

As Partnerships Director, you will be responsible for ensuring the success of partnerships across the organization. You will be responsible for building go-to market plans for partnerships while coordinating across various Business Units and Functions within the organization to scope, execute and activate partnerships. You will work closely with the Head of Partnerships to ensure smooth project execution and success of partnerships that support the business. In addition, you will establish and refine playbooks and Partnership operating model to govern partnerships across the organization.

Partnership execution and stakeholder management

• Engage with the business units to understand pain points and value drivers and solutions that serve the innovation economy
• Lead senior Business Unit and Function leaders in developing and executing commercial plans, including distribution model, lead generation, marketing/brand/PR, operations, risk and compliance, and technical requirements to realize the full value of a partnership
• Define performance management and synergy tracking process (e.g., KPIs, scorecards, etc.) and monitor success on ongoing basis

Partner relationship management and ecosystem engagement

• Engage with companies in market to prospect potential partner solutions that deliver value to SVB clients, augment product offers or unlock channels for lead prospecting
• Negotiate and secure mutually beneficial partnerships that serve SVB clients and the SVB business units
• Act as a community builder across innovation economy companies and firms, finding creative ways to engage founders and augment the SVB brand in a highly competitive market

Strategy and operating model

• Oversee the Partnership operating model and playbooks, making changes as needed to meet business and enterprise needs
• Lead team through annual planning and business reviews, ensuring operating model and strategy are relevant in a fast-changing environment
• Develop strategic portfolio reviews for partnerships
• Align partnerships with cross enterprise strategy, objectives & roadmap
• Identify synergies (revenue and cost) and minimize day-to-day impact on business
• Understand organizational cultures in play and create a credible plan to bridge the differences

Bachelor's Degree and 8 years of experience in Partnership OR High School Diploma or GED and 12 years of experience in Partnership

Preferrred Qualifications:

• 12+ years of relevant professional experience required
  • Previous experience in innovation economy partnerships preferred
  • Experience in commercial banking sales; ideally experience with LFI risk and compliance
• Ability to quickly secure buy-in from senior leaders across the organization
• Ability to motivate and create enthusiasm while working through others - trainer, coach, and mentor
• Results focused, attentive to detail, and process-oriented
• Senior individual with proven track record
• Strong communicator and polished presenter
• Comfortable with leading teams through ambiguity

Preferred Area of Experience: Commercial partnerships, commercial banking, LFI experience

For San Francisco, the base pay for this position is relative to your experience but the range is generally $177,000-$236,000 per year. This position is eligible for variable compensation, which may be in the form of incentive, bonus, or commission pay.

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.