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Patient Access Coordinator - Primary Care

Baptist Health
dental insurance, life insurance, paid time off, long term disability, tuition reimbursement
United States, Kentucky, Lexington
Jan 22, 2026

Summary

Hours are M-F 8:30-5pm

Job Description:

Job Description:

Patient Access describes a multi-disciplinary function that is carried out at the point of service areas of the medical office. Patient Access Representatives perform front office duties under the general direction of the Clinical/Practice Manager or designee. These duties include, but are not limited to, greeting patients and visitors; verifying patients' demographic and insurance information; registering patients; obtaining necessary signatures; determining patients' out-of-pocket expense, collecting and documenting patient payments and/or financial counseling as appropriate; scheduling appointments; ensuring patient flow; switchboard; and medical records and referral management. Customer service, clerical skills, fiduciary responsibility, and accuracy are extremely important in this role.

  • High school diploma or equivalent required.
  • Computer skills required.
  • Clerical experience in the medical office setting preferred.
  • Other education preferred.

Benefits Include:

  • Health, Vision, and Dental Insurance
  • Retirement with Company Match
  • Generous Paid Time Off (Including Maternity/Paternity Leave)
  • Short/Long Term Disability and Life Insurance
  • Tuition Reimbursement

Work Experience

Education

If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now! Baptist Health is an Equal Employment Opportunity employer.
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