Security Officer - Visitor Management

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Visitor Management in Cincinnati, OH, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. Join Allied Universal at a fast-paced tech and telecom location as a Front Desk Officer, where you will be the first point of contact for employees and visitors. You will help manage access control, verify credentials, issue badges, monitor activity from a stationary post, and respond to security-related concerns with clear communication and customer service. Our agile, reliable, innovative team puts people first and acts with integrity.

Position Type: Part Time

Pay Rate: $19.63 / Hour

Job Schedule:

Why Join Us:

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to clients, employees, and visitors by following Allied Universal post orders, site-specific policies, and assigned security-related procedures.
• Staff the front desk area, greet and direct visitors, and help manage lobby flow in a professional manner.
• Verify identity and authorization for entry, issue visitor credentials as directed, and help maintain accurate visitor logs.
• Answer and route phone calls, respond to inquiries, and communicate site information to appropriate contacts.
• Monitor access points, cameras, alarms, and/or other building systems from the front desk and report irregular activity.
• Respond to incidents and critical situations in a calm, problem-solving manner, including notifying site contacts and emergency services as directed.
• Complete required documentation such as incident reports, daily activity logs, and shift handoff notes with clear, timely details.
• Support information and asset protection practices by observing for suspicious behavior and reporting concerns through the proper channels.
• Coordinate with on-site teams such as facilities, IT, and management to support security-related needs for a technology and communications location.
• Participate in required training and follow Allied Universal standards for professionalism, appearance, and customer service.

Minimum Requirements:

• Access control and/or badge experience is preferred.
• A guard card and/or license is preferred.
• Being comfortable using a computer or tablet is preferred.
• CPR certification is preferred.
• A state, county, or city issued security-related license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.