Trainer / Instructor - New Hire Onboarding (Dental Insurance)

GP Strategies Corporation is seeking an enthusiastic Trainer/Instructor to deliver high impact onboarding training for new hires joining our client's dental insurance service department. This role is ideal for someone who thrives in the classroom and who enjoys helping learners build confidence and competence from day one.

This is a hands-on training delivery role. All training content is already developed. You'll bring it to life!

While the role is based primarily onsite in Oriskany, New York (more than 75% of the time), you'll have flexibility to work remotely when not delivering training and may travel occasionally to support sessions at additional locations.

What You'll Do

• Step into a role where your facilitation skills directly impact the success of every new hire:
• Deliver Engaging Learning Experiences
• Lead classroom-based (mostly) and virtual training (ILT & VILT) for new hires.
• Facilitate sessions using a variety of methods that support adult learning styles.
• Guide learners through structured materials including learner guides, facilitator guides, and hands-on exercises.

Be the Face of Training

• Deliver training programs consistently and effectively - earning strong evaluation scores and learner satisfaction.
• Adapt your approach to meet the needs of diverse audiences and skill levels.

Partner With the Business

• Collaborate with Learning & Development Managers and operational teams to meet training goals.
• Ensure learners are well-prepared to step into their roles with confidence and clarity.

Support Learning Success

• Troubleshoot learner issues in both virtual and classroom environments.
• Provide coaching, clarify complex topics, and maintain an engaging, supportive environment.

Required Skills & Experience:

• Experience delivering training in both classroom and virtual formats.
• Strong facilitation, communication, and presentation skills.
• Ability to troubleshoot learner questions and technical issues during sessions.
• Understanding of adult learning principles and effective instructional methods.
• Proficiency with Microsoft Word, Excel, PowerPoint, and Outlook.

Nice-to-Have Qualifications:

• Experience delivering virtual training (e.g., Zoom, Teams, WebEx).
• Knowledge of learning theories, LMS/LCMS systems, and training evaluation methods.
• Background in insurance fields (dental, disability, long-term care, health) or the financial industry - helpful but not required.

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