Order Organizer/Scheduler, PRN, Day/Evening

Start the day excited to make a difference...end the day knowing you did. Come join our team.

Essential Functions and Responsibilities:

• Prioritizes and schedules system-wide diagnostics, procedural and therapeutic services for in-house patients.
• Collaborates with Unit C3s, Nursing, Service Departments and/or Central Scheduling for patient information when needed to schedule services
• Prioritizes services for anticipated discharges to ensure timely progression and discharge.
• Assists Unit C3s, Nursing, and Service Departments to address service event barriers to patient progression; escalates issues as appropriate.
• Collaborates with Nursing and Service Departments to balance the patient's itinerary and optimize both efficiency and timely patient service.
• Creates transport requests to pull patients to service departments; adjusts transport requests to ensure on-time service delivery.
• Constructs optimal schedule for patients with multiple service requests (i.e., complex patients); prioritizes key tests to avoid patient progression delays.
• Reassesses prioritization of patients with changing conditions to identify if scheduling revisions are needed.
• Manages service department order queue; coordinates service requests among both inpatient and outpatient schedules.
• Communicates with Unit C3 and Nursing to ensure patient preparedness (i.e., Pre-Procedural Requirements)
• Participates in daily Performance & Order Prioritization (POP) Huddles; anticipates and addresses potential testing delays.
• Remains current on service departments' specific service management policies and preferences.
• Participates in departmental performance improvement initiatives.
• Performs other duties as assigned

Education, Experience and Qualifications

Required:

• High school graduate or equivalent
• Minimum experience: 3 years in acute care clinical setting.
• Knowledge of and experience in acute care clinical operations.
• Ability to use interpersonal skills to effectively communicate with clinical Associates across departments.
• Ability to use critical thinking and independent problem-solving skills to address complex situations.
• Proficiency with basic computer systems (i.e., Microsoft Office products).
• Ability to determine appropriate sequencing of multiple diagnostic tests in various service areas.
• Ability to manage and prioritize multiple activities while working in a fast-paced environment.

Preferred:

• Associate's Degree
• Strong preference given to experienced radiology or cardiology technologist/technician or candidate with strong clinical judgment skills and differential knowledge of diagnostic, procedural and therapeutic areas within the acute care setting.

As an EOE/AA employer, the organization will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.

Physical Requirements: Constant (67-100% of workday) sitting and use of arms and hands; occasional (0-33% of workday) standing, walking, bending, squatting; ability to lift, push, and pull up to 10 lbs.; auditory and visual skills.

Mental Requirements: Possesses critical thinking and analytical skills. Ability to multi-task. Ability to communicate effectively and collaborate with a multi-disciplinary team.

Environmental Requirements and Exposure Hazards: Potential risk of exposure to chemicals.

"It is the policy of Mary Washington Healthcare to provide reasonable accommodations to qualified individuals with a disability who are applicants for employment or Associates."