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Surveillance Operations Coordinator

Utah State University
Minimum $61,990, Commensurate with experience plus excellent benefits
United States, Utah, Logan
Feb 01, 2026


Surveillance Operations Coordinator

Requisition ID: 2026-9882
# of Openings: 1
Location: US-UT-Logan
Category: Other
Position Type: Benefited Full-Time
Job Classification: Exempt
College: Operational Strategy
Department: Public Safety
Advertised Salary: Minimum $61,990, Commensurate with experience plus excellent benefits

Overview
This role oversees the administration of Utah State University's surveillance camera systems. Working closely with departments, IT, and Facilities (in a dotted-line capacity), the Coordinator:
  • Reviews and approves all camera installations and placements.
  • Manages surveillance budget and funding (central and departmental).
  • Develops and maintains approval workflows, policies, and procedures.
  • Monitors live camera feeds and manages data retention.
  • Coordinates responses to GRAMA and other public footage requests.
  • Leads policy development, system training, and stakeholder engagement.


Responsibilities
  • Plan, evaluate, and approve all campus surveillance camera installation projects, collaborating with IT and Facilities for execution.
  • Develop and manage the surveillance operational budget, monitor expenses, and optimize funding sources across departments and central allocations.
  • Design and maintain centralized approval and inventory systems ("camera schedule"), including data storage and access logging.
  • Oversee continuous monitoring and auditing of camera systems, including maintenance schedules, review of analytics, issue resolution, and proactive threat detection.
  • Respond to footage requests under GRAMA, FERPA, and University disclosure policies, managing chain of custody and compliance.
  • Develop, update, and enforce policies and Standard Operating Procedures for camera usage, privacy concerns, system deployment, and emergency response.
  • Coordinate staff or contractor training in systems like Milestone, Genetec, Avigilon, LPR/ANPR, and analytics, and oversee operational documentation.
  • Provide regular reporting including system utilization, incident trends, budget performance, and compliance metrics to DPS leadership.
  • Collaborate with campus units, including Student Affairs, Legal, Statewide, Registrars, Housing, Athletics, IT, Facilities, and local law enforcement to align on safety initiatives and respond to incidents.
  • Ensure compliance with federal (FERPA, Clery Act) and state privacy regulations regarding surveillance and face recognition technologies.


Qualifications
Minimum Qualifications:
  • Bachelor's degree in Criminal Justice, Public Administration, Security Management, or related field.
  • 5+ years of experience managing surveillance/security operations in higher education, government, or similar environment.
  • Demonstrated expertise with CCTV/IP video systems, VMS platforms (e.g., Milestone, Genetec, Avigilon), access control, and LPR technologies.
  • Strong policy development, legal compliance, and case management experience (FERPA, GRAMA, Clery).
  • Excellent communication and cross-department collaboration skills.
  • Leadership experience in training, oversight, and vendor/staff coordination.

Preferred Qualifications:
  • Certifications (CPP, PSP, or equivalent) and familiarity with campus safety frameworks.
  • Knowledge of video analytics, AI-based detection, and LPR integration.
  • Experience with university surveillance operations or policy frameworks.


Required Documents
Along with the online application, please attach:
  • Resume to be uploaded at the beginning of your application in the Candidate Profile under "Resume/CV"

**Document size may not exceed 10 MB.**

Advertised Salary
Minimum $61,990, Commensurate with experience plus excellent benefits

ADA
The environment and physical requirements may change depending on the specific function of the work each department performs. Incumbents may be in both indoor and outdoor environments. Indoors, in an office space, event space, or public space are protected from weather conditions, but not necessarily from temperature changes. Incumbents may nearly continuously sit and often use repetitive hand motion (such as typing).

Outdoors, incumbents may not be protected from weather conditions and may be exposed to extreme heat and extreme cold. Additionally, indoor or outdoor work environments may include being confined or in narrow spaces for periods of time. The incumbent may also be exposed to loud noises or vibrations from equipment, and conditions that may affect the respiratory system, such as fumes, odors, dusts, mists, gases, and poor ventilation. Bending, crawling, and crouching may be required. Incumbents may be required to lift, push, and/or pull objects up to 50 pounds and be required to walk and/or stand for long periods of time.

College/Department Highlights

University Highlights
Founded in 1888, Utah State University is Utah's premier land-grant, public service university. As an R1 research institution, Utah State is dedicated to advancing knowledge and serving the public good through innovative research and scholarly activities that are grounded in reciprocal engagement with local, regional, and global communities. USU prepares students to be active, civically engaged leaders who are prepared to address critical societal challenges. Dedicated to providing a high-quality and affordable education, USU remains a leader in research, discovery, and public impact.

USU enrolls over 29,800 students, both online and in person at locations throughout the state. Utah State's 30 locations include a main campus in Logan, Utah, residential campuses in Price and Blanding, and six additional statewide campuses, along with education centers serving every county. USU educates students from all 50 states and more than 80 countries. For over 100 years, USU Extension has served and engaged Utahns, serving every county in the state.

Competing at the NCAA Division I level, USU is a proud member of the Mountain West Conference and will join the Pac-12 Conference beginning in the 2026-2027 season. The Aggies' long-standing tradition of athletic and academic excellence is exemplified by recent Mountain West regular-season and tournament championships in women's volleyball, three consecutive Mountain West tournament titles in women's soccer conference championships, and a first-ever conference championship for gymnastics, reflecting USU's commitment to perseverance and achievement.

Utah State is dedicated to fostering a community where all individuals feel respected, valued, and supported and where diversity of thought and culture are cultivated. We seek to recruit, hire, and retain people from all walks of life who will champion excellence in education, research, discovery, outreach, and service. We believe that promoting a strong sense of community and belonging empowers and engages all members of USU to thrive and be successful. Forbes recognized our commitment to employees when they named Utah State the best employer in Utah in 2023. Learn more about USU.

The university provides a Dual Career Assistance Program to support careers for partners who are also seeking employment. Additionally, USU is committed to providing access and a reasonable accommodation for individuals with disabilities. To request a reasonable accommodation for a disability, contact the university's ADA Coordinator in the Office of Human Resources at (435) 797-0122 or hr@usu.edu .

*updated 12/2025

https://careers-usu.icims.com/jobs/9882/surveillance-operations-coordinator/job?in_iframe=1

Notice of Non-discrimination
In its programs and activities, including in admissions and employment, Utah State University does not discriminate or tolerate discrimination, including harassment, based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity or expression, disability, status as a protected veteran, or any other status protected by University policy, Title IX, or any other federal, state, or local law.

The following individuals have been designated to handle inquiries regarding the application of Title IX and its implementing regulations and/or USUs non-discrimination policies:
Executive Director of the Office of Equity Matthew Pinner, discrimination@usu.edu, Distance Education Rm. 401, 435-797-1266
Title IX Coordinator Matthew Pinner, titleix@usu.edu, Distance Education Rm. 404, 435-797-1266
Mailing address: 5100 Old Main Hill, Logan, Ut 84322
For further information regarding non-discrimination, please visit https://equity.usu.edu/, or contact:
U.S. Department of Education, Office of Assistant Secretary for Civil Rights, 800-421-3481, OCR@ed.gov
U.S. Department of Education, Denver Regional Office, 303-844-5695, OCR.Denver@ed.gov


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