Data Engineer

Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

Meet the Team

We are a high-performing Data and Analytics team dedicated to delivering insights and analytics for Sales, Customer Success, and Renewals. Our mission is to drive the growth of Cisco's Sales and recurring business and embed AI into every layer of decision-making. By leveraging machine learning, large language models (LLMs), and automation, we are redefining how data fuels innovation and efficiency at scale.

Your Impact

As a Data Engineer, you will design and develop enterprise-scale data engineering and AI solutions that fundamentally transform insights and analytics for Sales, Customer Success, and Renewals. You will build robust, enterprise-grade data pipelines and services using technologies such as SQL (Snowflake, SAP HANA), Java, and Python, and optimize databases and data warehouses across platforms like SAP HANA, Snowflake, and Elastic for scalable, high-performance data storage and retrieval. Your expertise in backend and data API development will enable you to transform ETL workflows with machine learning automation, build multi-agent AI systems to monitor critical metrics, generate real-time dashboards, and drive actionable insights. By implementing technical solutions for data insights and analytics, you will play a key role in advancing Cisco's data-driven decision-making, supporting AI maturity, and fostering a culture of innovation across Sales, Customer Success, and Renewal Analytics

• Design, implement, and optimize end-to-end data pipelines for ingesting, processing, and transforming large volumes of structured and unstructured data.

• Develop robust ETL (Extract, Transform, Load) processes to integrate data from diverse sources into our data ecosystem.

• Implement data validation and quality checks to ensure accuracy and consistency.

• Design and implement sophisticated AI agent orchestration systems using Lang Graph and Lang Chain for enterprise-scale automation

• Design MLOps infrastructure and governance frameworks ensuring reliable, scalable AI model deployment

• Lead integration of innovative LLMs into enterprise systems, including custom fine-tuning and optimization strategies.

• Design and maintain data models, schemas, and database structures to support analytical and operational use cases.

• Optimize data storage and retrieval mechanisms for performance and scalability.

• Evaluate and implement data storage solutions, including relational databases, NoSQL databases, data lakes, and cloud storage services.

Minimum Qualifications

• Bachelor's in Computer Science, Engineering, AI/ML, Data Science, or equivalent with 8+ years of related development experience, or Master's with 5+ years of related development experience

• Experience in data engineering, software development, building AI Agents or related roles with minimum 5 years of experience.

• Proficiency in programming languages commonly used in data engineering (e.g., SQL(Snowflake), SAP HANA, Sophisticated Python, Java, Scala, etc.).

• Solid understanding of database systems, data modeling techniques, and SQL proficiency.

• Familiarity with cloud platforms and services (e.g., AWS, Azure, Google Cloud Platform, etc.).

Preferred Qualifications

• Knowledge of Sales, Renewals and Customer Success data and insights

• Experience with large language models (LLMs), transformer architectures, and advanced AI frameworks

• Familiarity with LangChain, LangGraph, and modern AI orchestration platforms.

• Advanced degree or equivalent experience in AI/ML, Computer Science, or related technical field

• Deep knowledge of vector databases, retrieval-augmented generation (RAG), and semantic search systems.

• Expertise in generative AI, prompt engineering, and model fine-tuning techniques

• Experience with responsible AI practices, model governance, and enterprise AI ethics frameworks

• Experience with multi-agent AI, Snowflake Cortex, and MLOps tools like Kubeflow.

At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.

Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco's policies:

• 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees

• 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco

• Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees

• Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)

• 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours ofunused sick timecarried forwardfrom one calendar yearto the next

• Additional paid time away may be requested to deal with critical or emergency issues for family members

• Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

• .75% of incentive target for each 1% of revenue attainment up to 50% of quota;

• 1.5% of incentive target for each 1% of attainment between 50% and 75%;

• 1% of incentive target for each 1% of attainment between 75% and 100%; and

• Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

Non-Metro New York state & Washington state:

* For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.

** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.