Shelter Relief Worker

SHELTER RELIEF WORKER

West Warwick Shelter

Per Diem/On-Call - Non-Exempt

Thrive Behavioral Health, the Certified Community Behavioral Health Clinic for Kent County, has been delivering mental health and substance use services since 1976. Thrive Behavioral Health understands the benefits of delivering high quality, low-cost care for Rhode Islanders. Thrive's unique programs and services are built on evidence based, person-centric care models. Our programs include: Adult Mental Health, Youth and Family, Substance Use, Housing, Teen and Young Adult, Court Ordered, and Crisis Behavioral Health. With more than a dozen locations across Rhode Island and more than 300 employees, Thrive is continuing to grow and meet the needs of the community.

General Summary: The Shelter Relief Staff provides essential coverage during staff absences, peak periods, and emergencies. This role supports the daily operations of the shelter by ensuring a safe, clean, and supportive environment for clients and/or animals while upholding organizational policies and standards of care.

Schedule: Varies with need, includes 3^rd shift

Salary: $30 per hour

Location: Warwick, RI

Essential Responsibilities

• Provide direct care and support to shelter occupants

• Maintain cleanliness and sanitation of shelter facilities, including common areas and sleeping spaces

• Monitor shelter safety and security; follow established protocols and report concerns promptly

• Assist with signing in and out procedures, putting out provided meals, cleaning, and routine care tasks

• Interact with clients, visitors, and staff in a respectful, compassionate, and professional manner

• Support emergency procedures and respond calmly to crisis situations

• Perform other related duties as assigned to ensure smooth shelter operations

• Remain awake and alert during the shelter shift

Qualifications

• High school diploma or equivalent required
• Previous experience in a shelter, nonprofit, caregiving, or customer service role preferred
• Ability to work independently and adapt to changing priorities
• Strong communication and interpersonal skills
• Compassionate, reliable, and team-oriented approach
• Ability to follow written and verbal instructions

Certifications, Licenses Requirements:

• Valid driver's license and automobile insurance which meets Rhode Island minimum standards required, or the ability to obtain necessary transportation in order to perform the responsibilities/tasks of the job.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch, or crawl; talk or hear; taste or smell. The employee lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, and the ability to adjust focus.

This job description is not intended to be and should not be construed as an all-inclusive list of all the responsibilities, skills or working conditions associated with the position. While it is intended to accurately reflect the position activities and requirements, management reserves the right to modify, add or remove duties and assign other duties as necessary. Reasonable accommodations may be made to assist individuals with disabilities in meeting the expectations of the position.

EEO/VET/LGBTQ+ Employer