Quality Specialist

Cleveland-Cliffs Steel has an immediate opening for a Quality Specialist at our Rockport Works facility. The Quality Specialist will evaluate product quality using inspection tools and data systems-including inspection maps, ASIS (Automated Surface Inspection System), Operations Inspectors/Technical Group, and Customer Technical Service (CTS)-to determine suitability for a wide range of demanding customer applications.

This position requires strong analytical capability, sound decision-making, and the ability to work effectively in a fast-paced, heavy industrial environment.

Summary of Responsibilities:

• Make disposition decisions (reject/retreat) based on customer specifications, product performance requirements, and end-use application.
• Identify nonconforming material, determine root causes, and initiate immediate containment actions to prevent further quality issues.
• Analyze production and process data to identify trends affecting quality performance; recommend corrective and preventive actions.
• Collaborate with Operations, Engineering, Technical Services, and Customer Quality teams to resolve product concerns and maintain customer satisfaction.
• Support and coordinate production trials for new customer orders, new coatings, and process improvements.
• Develop and implement updates to quality procedures, standards, and best practices to drive continuous improvement.
• Build a full understanding of plant processes, including coating lines, inspection systems, and downstream customer requirements.
• Participate in problem-solving activities, audits, and customer complaint investigations as needed.

Minimum Qualifications:

• High School Diploma or GED.
• Strong communication and interpersonal skills, with the ability to work across departments and levels.
• Proficiency with Microsoft Office and the ability to work with technical data systems.
• Ability to work periodically outside of normal business hours as production needs dictate.
• Willingness to travel to other Cleveland-Cliffs facilities or customer locations as needed.
• Self-motivated, detail-oriented, and able to work in a fast-paced mill environment with complex operations.
• Ability to perform duties in a heavy industrial setting, including working around moving equipment, and navigating plant areas safely.

Preferred Qualifications:

• Bachelor's degree in Engineering, Quality, Materials Science, or a related technical field.
• Prior experience in manufacturing, steelmaking, or heavy industrial operations.
• Familiarity with surface inspection systems, quality tools (e.g., 8D, root cause analysis), or customer specification review.
• Knowledge of coated steel products and related processing equipment.

Relocationassistanceis not provided for this position.

Cleveland-Cliffs Inc. is the largest flat-rolled steel company and the largest iron ore pellet producer in North America. The Company is vertically integrated from mined raw materials, direct reduced iron, and ferrous scrap to primary steelmaking and downstream finishing, stamping, tooling, and tubing. We offer an excellent total compensation package including competitive pay with variable compensation opportunity, health insurance, retirement plan, educationassistance, paid time off, and more.

Cleveland-Cliffs Inc. is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please send an e-mail tocareers@clevelandcliffs.comor call 1-(312) 899-3097 and let us know the nature of your request and your contact information. Do not email your application materials to this email address. Application materials sent to this email address will not be considered.

Cleveland-Cliffs Inc. is an equal opportunity employer - M/F/Veteran/Disability. We are a drug-free workplace and conduct pre-employment screening as a condition of employment.