Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team. Job Title: Local Marketing Professional - III. Location: Irving, TX. Job Description:
- Candidates can be located near any client Hub. The position is mostly virtual but there may be occasions to go into a HUB site for face-to-face meetings. Please note - we do not want any west coast candidates. They will rarely need to go to the office. If they are out of the DFW TX area and can come into the Irving office that would be a major plus.
- We're looking for a growth-oriented professional to bring passion, creativity, and innovation to the growing CRM Marketing Team. As the Manager of Communications Strategy for client Business Group's Customer Experience team, you will be a critical driver in our work to enhance great customer experience from marketing communications.
- This individual will lead communication strategies to manage the end CX for all business customer types (Business Markets, Global Enterprise, and Public Sector).
- In this role, the Communications Marketing Manager will be responsible for the management of existing templates and overall transactional lifecycle strategy for business customers.
This individual will work closely with the database marketing team, Communications Strategy lead, business stakeholders in CRM/Product/Digital Ops/Sales and IT to implement plans for journey improvements and enhanced capabilities.
- Own the omnichannel communication experience, stakeholders of new communication need cross-functional and providing orchestration recommendations as necessary aligned with CX and NPS priorities.
- Working closely with Journey leads to doing Customer/Functional Journey analysis and Mapping.
- Own the end-to-end prioritization and governance strategy for non-marketing communications implementing business rules to guide prioritization, logic, design, frequency, and content continuity. Conduct ongoing business assessment for template needs owning the overall prioritization strategy for VBG transactional communications.
- Stand up new email and SMS communications library and corresponding CX playbook creating definitions and categories for templates aligned with varying product/marketing/customer needs.
- Lead marketing requirements for communication requests in collaboration with creative agencies for email and SMS templates.
- Collaborate with CRM and Product teams to incorporate tech-related advancement as proposed by Martech for ongoing management of transactional templates.
- Collaborate with internal CX teams and journey mapping strategists, ensuring consistent, well-orchestrated, and connected communication experiences for VBG customers.
- Work closely with agency and other creative partners in the design, build, and testing for emails, SMS, and other ad-hoc communications ensuring standards and system classifications are met aligned with future platform migration efforts.
- Ensure high quality and accuracy of email templates that incorporate responsive design, dynamic content, variable data, and advanced testing and interactive elements, keeping best industry practices in mind.
- Use expert knowledge of cutting-edge techniques, trends, and best practices to deploy a variety of high-visibility projects - from social media content, HTML emails, websites, landing pages, and banners to presentations and data visualizations.
Where you'll be working...
- In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager.
What we're looking for...
- You'll need to have:
- Bachelor's degree.
- Six or more years of relevant work experience.
- Experience in marketing to end customers.
- Experience in executing marketing communications including Email, SMS and/or Direct Mail campaigns.
- Even better if you have one or more of the following:
- AEM (Adobe Experience Manager) experience- strongly desired.
- Agency experience.
- Digital Marketing certification/s.
- Adobe experience or Professional Certification (strongly desired).
- Knowledge of Mobile Email Clients, Desktop Email Clients, Tablet Email Clients, Web technologies, and relational databases.
- Demonstrated expertise in Adobe Creative Suite (XD, Photoshop, Illustrator). Fluency in the latest versions of Photoshop, Illustrator, InDesign, and other visual design and wire-framing tools.
- Masters are nice to have.
Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans, or individuals with disabilities.
|
Ampcus, Inc
remote work
Feb 03, 2026