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Business Analyst, Principal

Blue Shield of CA
United States, California, Long Beach
3840 Kilroy Airport Way (Show on map)
Feb 12, 2026

Your Role

The Behavioral Health Services (BHS) team is responsible for developing and executing a best-in-class behavioral health insurance product for Blue Shield. The Behavioral Health Business Analyst, Principal, will report to the Director of Strategic Planning & Performance. In this role you will serve as a critical partner between the BHS team and the technical teams, through cross-functional collaboration, to identify and implement solutions that enhance efficiency, quality and value.

Your Knowledge and Experience

  • Requires mastery level knowledge of job area typically obtained through advanced education combined with experience.
  • Requires a bachelors degree or equivalent experience
  • Requires at least 10 years of prior relevant experience
  • Requires experience defining and implementing technologies and tools to support relevant operational process automation and analysis
  • Must have experience defining technology and business requirements and User Acceptance Testing (UAT) to support and sustain business applications
  • Requires experience driving sustainable change across multiple stakeholders
  • Desire experience with behavioral healthcare from any combination of perspectives: plan, vendor, clinical, provider relations, managed behavioral health organization, etc.
  • Experience with Facets, AuthAccel and CareConnect preferred
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