Sterile Processing Manager

Duke Clinical Research Institute
United States, North Carolina, Durham
300 West Morgan Street (Show on map)
Feb 18, 2026
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. About Duke Regional Hospital Pursue your passion for caring with Duke Regional Hospital in Durham, North Carolina. With 388 beds it is the second largest of Duke Health's four hospitals and offers a comprehensive range ofmedical, surgical, and diagnostic services, including orthopedics, weight-loss surgery, women's services, and heart and vascular services. *About Sterile Processing Department, Duke Regional Hospital* The Central Sterile Reprocessing (CSR) department at Duke Regional Hospital plays a critical role in patient safety and surgical excellence. Our team supports the Operating Room, Emergency Department, Labor & Delivery, Behavioral Health, Cath Lab, and Surgical Oncology, ensuring that every instrument and device is properly decontaminated, inspected, assembled, sterilized, documented, and delivered accurately and on time. Within the Operating Room, we support a wide range of specialty service lines including neurosurgery, orthopedic surgery, general surgery, robotics, ENT, dental, urology, vascular, bariatric, gynecology, and plastics. Our work directly impacts surgical outcomes, infection prevention, and the overall efficiency of procedural areas. Every tray prepared by our team supports safe, high-quality patient care. Our department operates in a fast-paced, high-accountability environment where precision and consistency are essential. Team members rotate through all major areas of the workflow, including: Decontamination Prep & Pack Sterilization Case Cart Assembly Storage and Distribution We utilize SPM instrument tracking software to enhance accuracy, efficiency, and real-time documentation. Technology and process standardization are key components of how we maintain quality and meet the demands of multiple high-acuity service lines. *Team Culture & Support* Our Sterile Processing team is collaborative, professional, and committed to supporting one another across shifts. We prioritize cross-training so team members develop versatile skill sets and a comprehensive understanding of the entire reprocessing cycle. This approach strengthens teamwork, improves workflow coverage, and creates growth opportunities within the department. Leadership is engaged, accessible, and focused on building trust, maintaining high standards, and creating a respectful, solution-oriented environment. We believe in proactive communication, continuous learning, and process improvement rather than blame. New team members are supported through structured training, competency validation, and mentorship to ensure confidence and success in their role *Who Thrives in Sterile Processing* Successful team members are detail-oriented, dependable, and take pride in precision work. They are comfortable in a structured, high-standard environment and understand that consistency and documentation matter. Strong communication skills, adaptability, and a commitment to patient safety and teamwork are essential. If you are looking for a department where your work has a direct impact on surgical care, where training and cross-development are prioritized, and where leadership is invested in building a strong, accountable team culture, Duke Regional Sterile Processing offers a meaningful and growth-focused environment. General Description of the Job Class Responsible for providing daily oversight of the operations for assigned Sterile Processing units. In collaboration with the SPD Leadership, develops and activates annual departmental strategic and operational plans. Actively leads performance improvement, quality, and patient safety initiates associated with high level disinfection, sterilization, and instrumentation transport to ensure risk of environmental cross- contamination is minimized and health of staff is safeguarded. Serves as an expert on sterilization processes and systems. Assures compliance with policies and procedures and all regulatory and accrediting agencies. Duties and Responsibilities of this Level Supervises Sterile Processing staff ensuring maximum productivity and effectiveness to include staffing and evaluating work performance. Implements, monitors, and improves the department workflow to optimize safe patient outcomes. Monitors activities on a 24 hour/7 day week basis to ensure adequate work flow and to allow for rapid adjustments as indicated. Ensures staff is oriented, trained, and appropriately credentialed to meet competencies established within the department and hospital mandatory requirements. Supervises all decontamination and sterilization processing producing results in conformance with departmental goals and objectives and regulatory compliance. Ensures timeliness of instrumentation turnover, coordinates with OR with regard to instrument replacement, functionality and set completeness. Ensures all SPD patient care equipment and distribution equipment is properly maintained; ensures that all department processing equipment is operating as required. Monitors and ensures daily operational compliance with the standards governing sterile processing activities. Identifies emerging trends in sterile processing to achieve better outcomes Works with SPD Educator to coordinate and monitor staff training program. Ensures all staff is knowledgeable as to applicable standards, procedures and safety requirements. Keeps current with trends and advances in methods of sterile processing by attending training sessions or professional forums and/or reading health care literature. Participates in development and/or revision of department operating policies and procedures; responsible for keeping departmental policies current to satisfy hospital and regulatory agency requirements. Coordinates preparation of budgetary recommendations of assigned units, monitors, verifies and reconciles expenditures of budgeted funds. Hires, coaches, trains, and implements corrective action as necessary. Provides development and mentoring opportunities for staff. Develops relationships with physicians, nurses, and other department customers to enable conversations around service, safety and financial issues. Required Qualifications at this Level Education Associate's degree in a related healthcare field preferred. Two years of sterile processing leadership experience may be substituted for the Associate's degree. This experience is separate from the requirements outlined in the Experience section. Experience Five years' experience in a sterile processing or similar setting, including at least 2 years in a supervisory capacity. Degrees, Licensure, and/or Certification Current certification as a Sterile Processing Technician through an accredited organization (CRCST - Certified Registered Central Service Tech, HSPA, or Certified Sterile Processing and Distribution Technician CBSPD) required. Certification as CHL - HSPA; Certification in Health Care Leadership preferred. Knowledge, Skills, and Abilities Knowledge of AAMI standards, Association of Professional Infection Control (APIC), and Association of Operating Room Nurses (AORN). Ability to problem solves department issues and maintains clinical practices. Ability to communicate verbally and in writing. Able to maintain confidentiality of sensitive information. Competent in leadership for designated scope of responsibility. Ability to remain calm under stressful situations. Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.