Patient Service Coordinator-Behavioral Health

Description

Clerical/Administrative Support
Req #: 68348

For a limited time, MaineHealth is offering a $3,000 sign-on bonus for qualified applicants. This bonus will be prorated for part-time positions. Please note this bonus is not available for per-diem positions. Current MaineHealth employees are ineligible; former MaineHealth employees are ineligible until greater than 6 months separation from employment.

Job Title: Patient Service Coordinator
Department: MaineHealth Behavioral Health - Rockland & Belfast
Primary Location: 12 Union Street, Rockland, ME
Schedule: Full-time, Monday-Friday, 8:00 AM - 5:00 PM (1-hour lunch)
Schedule Type: Consistent schedule
(on-site position)

MaineHealth Behavioral Health is seeking a Patient Service Coordinator to join our highly functional, cross-coverage team in Rockland. This role manages complex scheduling for the practice and provides comprehensive administrative and office support for both patients and providers.

Our team is passionate about the care we deliver and works collaboratively to ensure patients receive timely, compassionate behavioral health services. The ideal candidate thrives in a fast-paced environment, values teamwork, and is committed to delivering exceptional patient experiences.

• Manage complex scheduling for patients and providers across the practice

• Coordinate appointments, referrals, and follow-up visits

• Provide administrative and clerical support to clinical staff

• Answer phones, respond to inquiries, and assist patients with professionalism and empathy

• Maintain accurate patient records and ensure documentation is completed appropriately

• Collaborate with team members to support cross-coverage needs and maintain smooth daily operations

If you are organized, detail-oriented, and excited to be part of a supportive team dedicated to behavioral health care, we encourage you to apply.

Required Minimum Knowledge, Skills, and Abilities (KSAs)

1. Education: High school diploma or GED preferred.
2. License/Certifications: N/A
3. Experience: Two years of administrative patient service experience.
4. Additional Skills/Requirements Required: N/A
5. Additional Skills/Requirements Preferred: Proficient computer skills.

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Additional Information

If you have questions about this role, please contact sarah.polk@mainehealth.org