Senior Clerical Assistant

Milwaukee County oversees operations from our Airport, Behavioral Health, Child Support, Combined Court Operations, Sheriff's Department, Community Reintegration Center, Human Services, Parks, Public Safety, Public Works, Fleet Operations, Transportation, and at the Zoo. Our departments are also dedicated to our Seniors and those with Disabilities in Aging and Disability Services, and Veterans in Veterans Services. Our employees also remain committed to serving the cultural, human, recreational, and social needs of the entire community.

Milwaukee County offers a wide variety of interesting jobs for people who want to make a difference in our community. Milwaukee County provides a competitive benefit package and is an Equal Opportunity Employer. If disability related accommodations are needed, please contact 414-278-3936. For submitted application inquiries please contact careers@milwaukeecountywi.gov. Please note: an online application must be submitted for consideration.

We are searching for Changemakers to come and join our team and discover our diverse and versatile community of independent spirits and unique talents, we are redefining the way you think about Milwaukee County!

Senior Clerical Assistant

County Clerk's Office

Hourly Pay Rate: $16.87 - $25.31

Closing Date: February 26, 2026, or sooner upon receipt of the first 50 applications submissions received

Job Summary: The Senior Clerical Assistant supports the front counter services provided by the County Clerk's Office, which mainly includes processing of marriage license and passport applications, as well as DNR and Transit Sales. Additional duties involve processing mail, copying documents, basic word processing, data entry, filing, archived document retrieval, answering phones and providing information to the general public.

Job Responsibilities:

• Process applications for marriage licenses and domestic partnership terminations. Check for completeness and clarify discrepancies, verify legal documents, enter data for marriage licenses and domestic partnership terminations, collect payments, print and transmit licenses.
• Accept and process passport applications. Check for completeness and clarify discrepancies. Verify legal documents, take passport photos and assist the Passport Acceptance Facility Manager, including end of day transmittal sheet verification.
• Greet and refer customers, receive and transfer calls, take messages, provide information to the public; and notarize documents. Direct customers seeking information on other County services to appropriate departments. Sell transit tickets and DNR permits.
• Retrieve old marriage license application documents from microfilm and other electronic databases.
• Receive, sort, and distribute mail and other incoming materials. Copy documents, perform basic word processing, data entry, scan and maintain records and files.
• Perform other duties as assigned to support the Milwaukee County Clerk's Office mission and operations.

Minimum Requirements:

• High School Diploma or GED equivalent
• Current resident of the State of Wisconsin
• At least two years (2) years of full-time clerical experience working in an office environment and working with the public.

Required Skills and Abilities:

Team player with the ability to work harmoniously and effectively with both co-workers and external contacts. Must possess oral and written communication skills. Proficient knowledge of computer and software applications including MS Office (Word, Excel and Outlook). The ability to use a Cash Register, POS Station, and Document Scanner. Frequent contact with external entities to gather factual information of a confidential manner. The ability to read, write and comprehend simple instructions, routine reports, forms and correspondences.

NOTE: This ORIGINAL APPLICATION is open to qualified residents of the State of Wisconsin at the time of application. Candidates need to submit a full account of their training and experience (i.e., by submitting an up-to-date resume or by fully completing the application) during the application process and may also be asked to take additional written or performance tests as part of the selection process.

APPLICANTS MUST POSSESS MINIMUM QUALIFICATIONS AT TIME OF FILING APPLICATION

Milwaukee County is committed to fostering an equitable working environment, free from discrimination and harassment, on the basis of any characteristic protected by law. We prohibit any form of discrimination, harassment based on race, color, religion, sex, gender, gender identity or expression, sexual orientation, pregnancy, pregnancy related condition, national origin, age, disability, FMLA status, sexual orientation, military status, marital status, or any other category or status that is now or in the future protected by federal, state, and local law. We maintain a drug-free workplace and perform pre-employment substance abuse testing, background checks and pre-employment physicals subject to job requirements. If special accommodations are needed, please contact 414-278-3936.