New

Branch Call Support Consultant

TEKsystems
$24.00 - $28.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Hawaii, Honolulu
Feb 20, 2026
Aloha! One of Hawaii's largest and oldest banks is seeking an experienced, supportive, organized Branch Call Support Consultant to join their Service Delivery Division. In this role, you will be responsible for delivering an exceptional in-branch customer service experience by proactively engaging with customers to identify needs, demonstration our digital banking options, fulfilling customers' day-to-day transactional needs, as well as advising customers on the full range of financial products and services available to suit their financial needs. You will also identify referral opportunities to a subject matter expert or appropriate relationship banker. Required Qualifications * Associate's degree in a business-related field or equivalent work experience; or * High school diploma or equivalent and 2 years' experience in a sales and service environment required * Retail / branch banking experience in operations and sales or similar experience within the financial services industry * Extensive knowledge of banking/financial products and services, and ability to comprehend and grasp finance and credit concepts * Must project a welcoming presence when interacting with customers * Strong verbal, written, and interpersonal communication skills * Must be digitally savvy, confident and well-versed on the use of digital banking technology to fulfill routine day-to-day needs * Detail oriented with excellent follow-through * Agile and resourceful as it relates to working in a fast-paced changing environment * Upbeat and positive, growth mindset, and quick learner * Strategic thinker with the ability to work both independently and as part of a larger team Additional Skills & Qualifications Muti-tasking and ability to handle escalation calls is needed Job Type & Location This is a Contract to Hire position based out of Honolulu, HI. Pay and BenefitsThe pay range for this position is $24.00 - $28.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace TypeThis is a fully onsite position in Honolulu,HI. Application DeadlineThis position is anticipated to close on Mar 5, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.