Manager, Client Services

University of Arkansas
United States, Arkansas, Fayetteville
Feb 20, 2026
Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at all University of Arkansas institutions will view open positions and apply within Workday by searching for "Find Jobs for Students." University of Arkansas, Fayetteville students will view open positions and apply within Workday by searching for "Find Student Jobs at UAF." All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated). If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through "My Draft Applications" located on your Candidate Home page. Closing Date: 03/06/2026 Type of Position:Business Development Workstudy Position: No Job Type:Fixed Duration of Project/Grant (Fixed Term) Work Shift: Sponsorship Available: No Institution Name: University of Arkansas, Fayetteville Founded in 1871, the University of Arkansas is a land grant institution, classified by the Carnegie Foundation among the nation's top 2 percent of universities with the highest level of research activity. The University of Arkansas works to advance the state and build a better world through education, research, and outreach by providing transformational opportunities and skills, fostering a welcoming climate, and nurturing creativity, discovery, and the spread of new ideas and innovations. The University of Arkansas campus is located in Fayetteville, a welcoming community ranked as one of the best places to live in the U.S. The growing region surrounding Fayetteville is home to numerous Fortune 500 companies and one of the nation's strongest economies. Northwest Arkansas is also quickly gaining a national reputation for its focus on the arts and overall quality of life. As an employer, the University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance. The benefits package includes university contributions to health, dental, life and disability insurance, tuition waivers for employees and their families, 12 official holidays, immediate leave accrual, and a choice of retirement programs with university contributions ranging from 5 to 10% of employee salary. Below you will find the details for the position including any supplementary documentation and questions, you should review before applying for the opening. If you have a disability and need assistance with the hiring process, please submit a request via the Disability Accommodations \| OEOC \| University of Arkansas (uark.edu) : Request an Accommodation. Applicants are required to submit a request for each position of which they have applied. For general application assistance or if you have questions about a job posting, please contact Human Resources at 479.575.5351. Department:Arkansas World Trade Center Department's Website: Summary of Job Duties:The Manager, Client Services is responsible for promoting and executing the delivery of business transformational services to clients of Arkansas Manufacturing Solutions (AMS), a national Manufacturing Extension Partnership (MEP) center and program of the Arkansas Economic Development Commission. This specific position will report to the AMS Center Director. This position is governed by state and federal laws and agency policy. This position assesses AMS client organizations' overall Supply Chain operations domestically and internationally, including purchasing of raw materials, selection of vendors, and distribution of finished goods. Develops strategic plans and internal processes to improve productivity, quality, cost, and efficiency within the supply chain operations. Extension Professionals are responsible for initiating, conducting, reporting and follow-up of technical projects for the focused (but not exclusive) client customer base defined as the small to mid-size manufacturer (<500 employees). AMS Professionals are expected to manage projects independently and report measurable outcomes through internal metric reporting systems in Salesforce. Key Business Processes: Assist in the development and execution of the AMS Business Plan Promote the brand identity of AMS with all partners and stakeholders Meet with C-Suite level client decision makers to troubleshoot and evaluate client business practices and identify assistance required. Prepare client proposals, oversee service delivery and capture impact for services provided. Continually improve existing service offerings and assist in the development of new service areas. Responsibilities: Assesses manufacturer's supply chain performance and benchmark to identify its competitive position relative to peer firms using assessment tools. Identifies areas of concerns and potential improvements that will advance the firm's competitive position. Identifies and minimizes risk by predicting the demand for materials and priming the supply chain accordingly by considering current market fluctuations. Develops technical, management, or training projects in response to customer needs. Delivers technical assistance services to customers directly or manages the acquisition and deployment of other resources in response to the customer needs. Manages projects and completes project reporting according to established procedures and requirements. Leads, coaches, and mentors the client firm's development of a supply chain vision and strategy. Serve as the AMS Manufacturing Extension Partnership's expert on Supply Chain services. Performs other duties as assigned. Regular, reliable, and non-disruptive attendance is an essential job duty, as is the ability to create and maintain collegial, harmonious working relationships with others. Qualifications: Minimum Qualifications: The formal education equivalent of a bachelor's degree in engineering or a related field At least eight years of experience in manufacturing management or related area Preferred Qualifications: Practical experience in Supply Chain Management Knowledge, Skills and Abilities: Knowledge in Supply Chain Management Ability to deliver general manufacturing consulting service as well other services as needed Additional Information: This position is renewable annually based on continued need for the position, availability of funding, and satisfactory job performance. Salary Information: $99,000 Required Documents to Apply: Cover Letter/Letter of Application, List of three Professional References (name, email, business title), Resume Optional Documents: Proof of Veteran Status Recruitment Contact Information: Julia Menke, Sr. HR Partner, jmenke@uark.edu All application materials must be uploaded to the University of Arkansas System Career Sitehttps://uasys.wd5.myworkdayjobs.com/UASYS Please do not send to listed recruitment contact. Special Instructions to Applicants: Pre-employment Screening Requirements:Criminal Background Check, Sex Offender Registry The University of Arkansas is committed to providing a safe campus community. We conduct background checks for applicants being considered for employment. Background checks include a criminal background check and a sex offender registry check. For certain positions, there may also be a financial (credit) background check, a Motor Vehicle Registry (MVR) check, and/or drug screening. Required checks are identified in the position listing. A criminal conviction or arrest pending adjudication or adverse financial history information alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law. The University of Arkansas seeks to attract, develop and retain high quality faculty, staff and administrators that consistently display practices and behaviors to advance a culture that embeds equal opportunity, educational excellence and unparalleled access for all. The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights. Persons must have proof of legal authority to work in the United States on the first day of employment. All Application information is subject to public disclosure under the Arkansas Freedom of Information Act. Constant Physical Activity:N/A Frequent Physical Activity:N/A Occasional Physical Activity:N/A Benefits Eligible:Yes