Sr. Account Representative - Kelsey Seybold Clinic - Pearland Business Office - Hybrid

Explore opportunities with Kelsey-Seybold Clinic, part of the Optum family of businesses. Work with one of the nation's leading health care organizations and build your career at one of our 40+ locations throughout Houston. Be part of a team that is nationally recognized for delivering coordinated and accountable care. As a multi-specialty clinic, we offer care from more than 900 medical providers in 65 medical specialties. Take on a rewarding opportunity to help drive higher quality, higher patient satisfaction and lower total costs. Join us and discover the meaning behind Caring. Connecting. Growing together.

Primary Responsibilities:

• Under the direction of the Manager, Supervisor, or the Senior Quality Account Analyst is responsible for initial and continual training for Business Office personnel
• Performs weekly and monthly quality audits using multiple applications to ensure appropriate protocol is followed and report the results
• Aids in the development and implementation of organizational standards and policies and procedures
• Have the ability to assume more than one role on the team
• Acts in leadership capacity in absence of supervisor on issues/problems directly related to the resolution of a patient account
• Must demonstrate dependability and ability to work independently
• Professionalism and courtesy when communicating with peers, patients and other external contacts, displaying an attitude committed to customer service

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High school diploma or equivalent
• 5+ years of experience in medical/healthcare field performing business office functions
• Windows XP, Proficient computer skills (Excel & Word), Internet
• Intermediate level PC literacy
• Alpha/Num Forms Entry
• Good writing skills
• Detailed knowledge of health insurance

Preferred Qualifications:

• Some college or training in Business or Healthcare related field
• Physician or ASC Medical Billing and Coding certificate; Medical Office Assistant etc.
• 6+ years of experience in a medical business office environment or Ambulatory Care Center
• 2+ years of quality auditing experience or training within the medical/ healthcare industry
• Lead analyst or coordinator experience
• IDX, EPIC, or Experior experience
• High PC proficiency

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $23.89 to $42.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.