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Job Summary: Under the general supervision of the Assistant Bursar, the Clerk Cashier serves as part of the University's cashiering function, including providing quality customer service to students, faculty, and staff. As part of the Cashiering team receives and processes payments (cash, credit card, check) primarily related to student accounts and department cash receipts; ensures the cash and checks are deposited and recorded in a timely and accurate manner; resolves discrepancies between cash receipts and posting in a timely manner. Assists the Senior Cashier to ensure that credit balances on student accounts are reviewed and refunds issued in a timely and accurate manner. Ensures that cash and checks are safeguarded.
Clerk Cashier Duties:
1. Receives and processes cash receipts for student accounts, Rambler Bucks, fees for new IDs and transcripts, and miscellaneous deposits, Employee Reimbursement Plan application fees, etc.
2. Balances daily cash, check and credit card receipts against amounts recorded in PeopleSoft (
LOCUS).
3. Ensures that amounts are applied against the appropriate student's account or credited to the appropriate University department. Familiar with the University's chart of account and reviews account coding for reasonableness.
4. Reviews scholarship payments received and coordinates with the Financial Aid Office for proper posting.
5. Assists with student account refund processing.
6. Maintains accurate and complete records including filing and scanning documents into the University's content management systems (Docfinity)
7. Researches and processes
PNC lockbox exception payments.
8. Ensures that returned checks are adjusted to the student's account in a timely manner.
9. Provides professional and courteous service to students, faculty, and staff whether in person, on the phone, or via email.
10. Generates ideas for process improvement and in coordination with the Bursar's team, assists in the implementation
Other Responsibilities:
1. As needed by the ProCard department, assists in the distribution of ProCards to faculty and staff
2. As needed by Payroll, assists in the distribution of paychecks to students, faculty and staff.
3. As needed by the Campus Card Dept, assists with student ID's
4. Works effectively with the Bursars team and all areas of the University to ensure that questions and concerns are answered in an efficient, accurate and timely manner |