Warehouse Team Lead

Essential Functions:

• Ensures timely and accurate management of receiving inventory, merchandising products on the floor, order pulling, and delivery to customers.

• Reviews inventory regularly to ensure counts match on hands as well as reconcile incoming deliveries and that deliveries are added to the system in a timely manner.

• Picks customer orders using order sheets, maintains cold chain for cooler and frozen items, and ensures accuracy to reduce misspicks.

• Reviews staff order picks to ensure accuracy.

• Ensures all safety procedures are followed to avoid employee or customer injury.

• Unloads and loads deliveries as well as operating equipment including but not limited to box cutter, compactor, hi-los, flat beds and pallet jacks, etc in accordance of OSHA guidelines.

• Ensure each department is following basic product handling procedures and maintaining the cold chain.

• Trains new employee.

• Monitors self and staff to ensure proper lifting, loading, and use of equipment.

• Assists in building and setting team schedule.

• Appropriately responds to store emergencies, such as alarm calls and electrical outages, ensuring safe handling of store assets and minimizing loss.

• Ensures general cleaning of the interior and exterior of the store, including loading areas, is maintained daily.

• Promptly handles and informs management of low stock, spills, damaged equipment, and other maintenance needs.

• Backfill for customer service, cashier, etc. as needed.

Knowledge / Skills / Abilities:

• Good written and verbal communication skills to provide direction, customer service and speak publicly at store functions

• Excellent customer service skills to include solving customer concerns and issues

• Ability to perform tasks, prioritize, and work independently and within a team

• Basic mathematical aptitude to perform simple addition, subtraction, multiplication and division

• Solve routine problems of moderate scope and complexity following established policies and procedures

• Basic computer skills

• Attention to detail

• Ability to follow instructions

• Ability to coach and train others on process and procedure

• Employees in all warehouse positions must be able to immediately perceive auditory warning signals such as bells, alarms, and horns that are used to warn employees of the start-up, movement, or approach of equipment (including forklifts, turrets, overhead cranes, conveyors, trucks, and other equipment operated inside or outside the warehouse), mechanical abnormalities, and similar risk situations during warehouse operations.

Equipment / Tools / Technology:

• Spreadsheet, word processing, e-mail and internet software applications.

• General office equipment

• Cash Register

• RF Gun

• Computer

• Box Cutter

• Step Ladder and stocking cart

• Pallet jack

• Floor Machine

• General cleaning materials

• Powered Industrial Vehicles (hi-lo, forklift, etc.)

Education & Minimum Experience Requirements

• High School Diploma required

• Two years of retail, wholesale, or warehouse experience with progressively increasing responsibility preferred.

• Powered Industrial Vehicle (PIV) certification must be obtained upon hire and maintained during employment

• Valid Unrestricted Driver's License required

• CPR or First Aid Certification preferred

Gordon Food Service values our customers and understands that their success is largely dependent upon their workforce. To demonstrate our commitment to our partnership, we will require any candidate who works for a Gordon Food Service customer to provide a letter of support from their management if they are selected for the interview process.

Equal Employment Opportunity is a matter of policy at Gordon Food Service, Inc. and we are committed to a work environment in which all individuals are treated with respect and dignity.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or status as a qualified individual with disability. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request to talent@gfs.com and use the words "Accommodation Request" in your subject line.

All Gordon Food Service locations are tobacco-free.

Gordon Food Service is a drug-free workplace.