Coordinator, Marketing

WHO WE ARE:

The National Multiple Sclerosis Society mobilizes people and resources to drive research for a cure and to address the challenges of everyone affected by MS. To fulfill this mission, the Society funds cutting-edge research, drives change through advocacy, facilitates professional education, collaborates with MS organizations around the world, and provides programs and services designed to help people with MS and their families move their lives forward. We partner with volunteers to accomplish our work. Staff members engage volunteers through effective and timely communications, facilitating meaningful opportunities, and continually seeking and providing feedback for reciprocal growth and learning.

Job Summary:

The Coordinator, Marketing is an individual contributor responsible for the successful execution of marketing projects aligned with the organization's broader functional strategy. Reporting to the Director, National Marketing, this role manages multiple concurrent projects and ensures individual day-to-day and long-term tasks are delivered against Marketing plans.

Main Responsibilities:

Project Management & Execution

• Manage workflow of multiple marketing projects aligned to the strategic direction set by the National Director, Marketing, ensuring delivery on time, within scope, and on budget.

• Manage deliverables for omnichannel Marketing campaigns, ensuring timelines and milestones are met.

• Utilize project management software to create efficiencies in project workflow.

Support for Strategic Implementation

• Assist with marketing plans for campaigns to support fundraising, awareness, events, and the Society's mission. Support the design of Marketing projects, channel and asset coordination.

• Identify and surface opportunities or challenges during execution and implementation, offering timely feedback and potential solutions.

• Performance Monitoring & Reporting

• Monitor and track the performance of individual marketing projects against initial goals and benchmarks.

• Provide regular progress updates and performance reports to the Director, including analysis of ROI and recommendations for improvement.

  Leverage internal data and industry trends to inform execution and enhance future planning.

Functional Expertise & Collaboration

• Collaborate closely with internal stakeholders to ensure marketing work is well-aligned, informed by data, and reflective of best practices.

• Contribute to a culture of continuous improvement by identifying ways to streamline processes and enhance impact.

What We're Looking For:

• Recommended years of relevant experience: 0-3 (entry level acceptable)

• Strong analytical, project management, and communication skills, with the ability to interpret metrics, draw insights, and drive data-informed decisions.

• Proven ability to support Marketing initiatives in matrixed environments, effectively prioritizing projects and leveraging resources to deliver results.

• Familiarity with project management software and Marketing platforms preferred.

• Skilled in relationship building and stakeholder engagement, including collaboration with Departmental leaders and cross-departmental teams.

• Creative and strategic thinker with a commitment to diversity of thought, capable of influencing design direction and motivating teams in fast-paced, lean environments.

We're committed to supporting the growth of every employee through a structured and transparent approach to career development. We use Talent Portraits to define clear expectations, development opportunities, and advancement paths - whether you're growing as a people leader or deepening your expertise as an individual contributor. Each role is thoughtfully placed within one of these pathways (Leadership or Partner) to help you understand how it fits into our broader organization and your potential career journey.

This position is classified as Partner - Professional.

The National MS Society is committed to building a diverse and inclusive workforce. We strive to create a workforce that reflects the communities we serve and where everyone feels empowered to bring their authentic selves to work. We need you and your unique talents and perspectives to help us write the last chapter on MS.

APPLICATION INSTRUCTIONS:

We appreciate your consideration of our job opportunities and strive to make it as effortless as possible to apply for our positions. With only a few required sections and the option to use our resume parsing tool, we aim to streamline the application experience, saving you time and effort. Additionally, if you wish to include a cover letter with your application, please feel free to attach it along with your resume, and any other documents required, to the Resume/CV document upload section at the bottom of the My Experience page. We appreciate your interest in joining our team and look forward to receiving your application!

Important: You will not be able to modify your application after you submit it. The "My Experience" page is the only opportunity to add your cover letter and supporting document attachments. If you experience any trouble submitting your materials, please check out our FAQ & Contact Us page.