Office Manager

Position Summary: The Office Manager position supports daily operations by supervising all aspects of the office, ensuring a welcoming environment for visitors, staff and volunteers. This role supervises reception staff, manages volunteers, coordinates supplies and building usage, and assists with administrative tasks for the Corps Officers. The Office Manager also manages aspects of the volunteer program, helps plan volunteer appreciation activities and contributes to the overall efficiency and effectiveness of the organization's programs, worship services and events.

Essential Responsibilities:

Office Management

• Greet and direct visitors in a professional and friendly manner.
• Supervise Receptionist(s) whether volunteer or paid:
  
  
  
  • Monitor workload, performance, and attendance, providing feedback as needed
  • Provide training, guidance, and ongoing support to ensure effective performance
  
  
  
  
• Assign fill-in receptionist as needed with volunteers or staff.
• Serve as back-up to the receptionist when no volunteer or staff available.
• Coordinate ordering of office supplies needed for daily operations.
• Assist with ordering janitorial supplies, kitchen supplies and thrift store supplies.
• Maintain the Motor Vehicle Report (MVR) list and driver files for employees and volunteers.

Volunteer Management

• Manage Volunteer Online Database ensuring current and accurate volunteer information and training.
• Assist volunteers with registration into online database.
• Create and manage positions and shifts.
• Supervise, recruit and train general volunteers including Safe From Harm training and any general training needed.
• Refer volunteers to other personnel for area-specific training based on volunteer qualifications and interests.
• Plan annual Volunteer Appreciation event in cooperation with the Corps Development Director and Advisory Board Development Committee.

Corps Officers Administrative Assistant

• Compile and submit monthly statistics to DHQ.
• Coordinate building room usage and schedules.
• Coordinate usage of building and resources by outside groups.
• Assist with sending out cards and correspondence related to congregational life as directed.
• Ensure the Sunday bulletin is put together, making sure it is printed and folded.
• Assist with church related community or neighborhood events.
• Perform other duties as assigned.

Qualifications:

Education/Experience:

• Some college preferred.
• Two years' experience in an office environment.
• Experience in coordinating and supervising volunteers, preferred.

Skills, Knowledge & Abilities:

• Ability to work cooperatively with different types of personalities.

Computer Skills:

• Proficient in Microsoft Office
• Maintain strict confidentiality.

Certificates and Licenses:

• Complete SFH Train the Trainer certification and keep current, as needed.
• Must have a current valid driver's license and pass the Salvation Army Motor Vehicle Record check (MVR).