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Patient Navigator

Rutgers University
life insurance, employee discount
United States, New Jersey, New Brunswick
Mar 04, 2026
Position Details

Position Information
















Recruitment/Posting Title Patient Navigator
Job Category Staff & Executive - Healthcare - Medical and Patient Services
Department RWJ - OB/GYN MFM/Atu Spmc
Overview
New Jersey's academic health center, Rutgers Biomedical and Health Sciences ( RBHS) takes an integrated approach to educating students, providing clinical care, and conducting research, all with the goal of improving human health. Aligned with Rutgers University-New Brunswick and collaborating university wide, RBHS includes eight schools, a behavioral health network, and five centers and institutes that focus on cancer treatment and research, neuroscience, advanced biotechnology and medicine, environmental and occupational health, and health care policy and aging research.

Our faculty are teachers, clinicians, and scientists with unparalleled experience who advance medical innovation and provide patient care informed by the latest research findings. We offer an outstanding education in medicine, dentistry, pharmacy, public health, nursing, biomedical research, and the full spectrum of allied health careers.

Our clinical and academic facilities are located throughout the state-at Rutgers University-New Brunswick, including Piscataway; and at locations in Newark, Scotch Plains, Somerset, Stratford, and other locations. Clinical partners include Robert Wood Johnson University Hospital in New Brunswick, Newark's University Hospital in Newark, and other affiliates.

Through this community of healers, scientists, and scholars, Rutgers is equipped as never before to transform lives.
Posting Summary
Rutgers, The State University of New Jersey, is seeking a Patient Navigator for the department of OB/ GYN at the Robert Wood Johnson Medical School.

The Patient Navigator supports the improvement of access and patient outcomes through implementation of evidence-based patient navigation services for reproductive genetic counseling throughout New Jersey. The Patient Navigator serves as the liaison between referring offices, triages the requests for appointments and makes sure that patients are scheduled promptly, all pertinent records collected and patients are prepared for their visit with the genetic counselor, Maternal Fetal Medicine physician and the Antenatal Testing Unit ( ATU). The Patient Navigator provides individualized assistance for referring offices and patients to help access appropriate services. The Patient Navigator also makes sure patient samples are properly collected at designated draw sites and the ATU, sent to various labs across the country (as needed) and that all results promptly get reported back to the patient chart for management and communication. The Patient Navigator also assists the patients and clinical personnel with submitting benefit investigations for complex genetic testing and works with insurance companies to advocate for access and coverage. The Patient Navigator serves as the primary liaison between referring practices as serves as point person to assist with providing timely reporting and communication. The Patient Navigator will serve as a key resource for developing and expanding patient access to care resources and overcoming barriers to screening and improved access to support resources.

Among the key duties of this position are the following:

  • Educates patients on genetic services, care management, and available resources. Directs and implements care coordination plans in both inpatient and outpatient settings for maternal fetal medicine and genetics.
  • Coordinates inpatient and outpatient care plans for Maternal Fetal Medicine (MFM) and Genetics, Obtains patient clinical information ensuring timely scheduling and followup and referrals. Works with MFM and genetics administrative team to make sure all schedules are coordinated appropriately for all clinics and offsites.
  • Communicates with physicians, patients, family members or patient representatives to establish patient's plan of care, goals and expected outcomes.
  • Assists genetic counselors and physicians with all coordination aspects of patient care.
  • Verifies insurance eligibility and provides guidance around referral and managed care issues, and information about other prior authorizations that may be needed for testing and procedures.

FLSA Exempt
Grade 22S
Salary Details
Minimum Salary 61512.000
Mid Range Salary 73603.000
Maximum Salary 87239.000
Offer Information
The final salary offer may be determined by several factors, including, but not limited to, the candidate's qualifications, experience, and expertise, and availability of department or grant funds to support the position. We also take into consideration market benchmarks, if and when appropriate, and internal equity to ensure fair compensation relative to the university's broader compensation structure. We are committed to offering competitive and flexible compensation packages to attract and retain top talent.
Benefits
Rutgers provides a comprehensive benefits package to eligible employees. The specific benefits vary based on the position and may include:

  • Medical, prescription drug, and dental coverage
  • Paid vacation, holidays, and various leave programs
  • Competitive retirement benefits, including defined contribution plans and voluntary tax-deferred savings options
  • Employee and dependent educational benefits (when applicable)
  • Life insurance coverage
  • Employee discount programs

Position Status Full Time
Working Hours
Standard Hours 37.50
Daily Work Shift Day
Work Arrangement
This position requires a fully on-site work arrangement.
Union Description HPAE 5094
Payroll Designation PeopleSoft
Seniority Unit
Terms of Appointment Staff - 12 month
Position Pension Eligibility ABP
Qualifications






Minimum Education and Experience

  • Bachelor's Degree in a Health, Public Health, Social Work, or other relevant field required; plus two (2) years' experience in health or community outreach/advocacy related field.
  • Equivalent experience, education and/or training may be substituted for the education requirements.

Certifications/Licenses
Required Knowledge, Skills, and Abilities

  • Proficiency with Epic and MSO365 is required.


Preferred Qualifications

  • Experience in women's health services including ObGyn, Maternal fetal medicine, and reproductive genetic counseling is preferred.
  • Bilingual in English and Spanish preferred.

Equipment Utilized
Physical Demands and Work Environment

  • Physical Demands: Standing, sitting, walking, talking, and hearing. No special vision requirements. Must be able to lift or exert force up to ten (25) pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Work Environment: (Occassional )less than 1/3 of time) exposure to bloodborne pathogens that require use of protective equipment. Office, clinic hospital settings.

Special Conditions
Posting Details






Posting Number 26ST0411
Posting Open Date
Special Instructions to Applicants
Regional Campus Rutgers Biomedical and Health Sciences (RBHS)
Home Location Campus Downtown New Brunswick
City New Brunswick
State NJ
Location Details
Pre-employment Screenings
All offers of employment are contingent upon successful completion of all pre-employment screenings.


Immunization Requirements

Under Policy 100.3.1 Immunization Policy for Covered Individuals, if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate's offer of employment or disciplinary action up to and including termination.



Equal Employment Opportunity Statement
It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we encourage all qualified applicants to apply. For additional information please see the Non-Discrimination Statement at the following web address: http://uhr.rutgers.edu/non-discrimination-statement


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