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Workplace Ambassador
 JLL | |
parental leave, paid time off, 401(k)
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 Mar 12, 2026 | |
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JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. The Ambassador role at JLL is a crucial position, serving as the initial point of contact for both client employees and the public. As the Ambassador, you will be a brand liaison and should focus on positively impacting guests and employees through your enthusiasm and ability to provide successful solutions and outcomes. You will need to be knowledgeable about the building and business processes, capable of welcoming guests/customers and assisting with requests and achieving a high level of service delivery with our client and providers. A successful individual in this role has strong organizational skills, looks for opportunities to support site needs, and exudes professionalism. This position is responsible for delivering as described in the Service Level Agreements (SLAs) and will be measured by the Key Performance Indicators (KPIs) at the assigned facility, directly contributing to JLL's commitment to exceptional client service and operational excellence. What your day-to-day will look like:* Greet all incoming guests, visitors, and employees with an outstanding professional, interpersonal, and hospitable approach * Assist visitors with contacting their host/hostesses while adhering to building/floor specific security access processes and policies; issue temporary badge access and maintain visitor log records * Answer inquiries and requests about the local market, sites, business, amenities, and operations through strong knowledge base and hospitality engagement * Coordinate conference room reservations, catering requests, deliveries, and breakroom snack replenishment with local vendors * Serve as JLL onsite main point of contact for all JLL vendors, contractors, service delivery, work order requests, and client interactions; align on monthly KPI scores and create/present PowerPoint presentations for client monthly/quarterly meetings * Answer incoming phone calls, perform administrative projects (mailings, packages, data entry, receiving/distributing mail, faxes, emails), and collaborate with Executive Assistant(s) to coordinate vendors and building maintenance * Maintain front desk and lobby areas in a neat and organized manner in compliance with all JLL and client expectations (SLAs and KPIs); act as JLL site safety champion for Health, Safety, and Environmental requirements Required Qualifications:* High school diploma or equivalent * Demonstrated proficiency with MS Office Suite (Word, Excel, Outlook, PowerPoint, Teams) and Google Workspace (Maps, Sheets, Docs, Slides) * Excellent communication skills with ability to interact effectively with all levels of employees, visitors, and vendor partners * Strong customer service orientation with professional demeanor and etiquette * Ability to collect data, keep accurate records, and prepare reports and presentations Preferred Qualifications:* Previous receptionist, front desk, or hospitality experience * Experience working in a corporate or professional office environment * Strong organizational skills with ability to prioritize and manage multiple tasks simultaneously * Detail-oriented with ability to work independently and collaboratively Location: Creve Coeur MO-Royal Canin Work Shift: M-F 8:00-4:30 pm, Flexibility to adapt to schedule changes and overtime requests when needed Salary/Comp: $27 per hour This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship. Location: On-site -Creve Coeur, MOIf this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you'repursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here. Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. Accepting applications on an ongoing basis until candidate identified. | |