Workplace Coordinator

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Workplace Coordinator-JLL

What this job involves:

As a Workplace Coordinator at JLL, you'll serve as the experience ambassador for a dynamic Washington, DC location, creating an environment where employees and guests feel genuinely welcomed, supported, and energized. This role places you at the heart of workplace operations in a satellite office setting, where you'll be the trusted go-to person who ensures every detail-from meeting room setups to vendor coordination to surprise and delight moments-contributes to an exceptional daily experience. Working independently while connected to a global team, you'll combine your expertise in workplace management with hands-on problem-solving to support a small but diverse community.

What your day-to-day will look like:

* Serve as the primary ambassador and point of contact for all employee and guest needs, building strong relationships and ensuring everyone feels valued, looked after, and able to work productively in an inclusive environment

* Utilize workplace technology platforms for room bookings, amenity reservations, guest arrivals, and other daily requests while maintaining a presentable and inviting workplace at all times

* Coordinate with building management and vendors to manage facility issues, schedule planned and reactive maintenance, oversee office consumable deliveries, and handle parcel management

* Provide first-line support for IT/AV troubleshooting, security protocols (including first aid and fire warden duties), and other operational needs to keep the workplace running seamlessly

* Plan and execute both scheduled and pop-up events while creating surprise and delight moments that strengthen community and champion inclusivity and belonging across teams

* Support employee onboarding and offboarding processes, ensuring smooth transitions and positive experiences for new team members and departing colleagues

* Produce engaging monthly newsletters and weekly updates that keep employees informed about workplace happenings, neighborhood resources, wellbeing information, and site-specific opportunities

Required qualifications:

* High school diploma or equivalent required

* 2-4 years of experience in workplace coordination, hospitality, office management, or experience/community management roles

* Proven ability to work independently as a self-starter who can think on their feet and demonstrate initiative in a dynamic environment

* Exceptional interpersonal skills with a genuine passion for creating positive experiences and building strong relationships with diverse groups

* Strong organizational abilities with demonstrated skill in managing multiple priorities, responding to requests promptly, and maintaining attention to detail

* Comfortable with technology platforms for workplace management, booking systems, and communication tools

Preferred qualifications:

* Hotel industry experience or hospitality background with focus on guest services and relationship management

* Basic knowledge of IT/AV systems, first aid, fire safety protocols, or building security procedures

* Experience creating internal communications such as newsletters, updates, or community-building content

Schedule: M-F

Location: Washington, DC

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Estimated compensation for this position:

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

Job Tags:

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you'repursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

California Residents only

If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view ourSupplemental Privacy Statement which describes your rights and disclosures about your personal information.If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.

Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.