New

Administrative and Facilities Assistant

Fidelity Bank
life insurance, vision insurance, parental leave, paid time off, paid holidays, tuition reimbursement, 401(k)
United States, Louisiana, New Orleans
Mar 17, 2026
Our goal at Fidelity is to create a better future by acting with accountability and integrity alongside our customers and within our communities. Since 1908, we have built a legacy upon simple, enduring values and an unwavering commitment to the communities we serve. We pride ourselves on being part of a community-focused and team-oriented work culture where we invest in our associates to ensure success within the company. Fidelity Bank, headquartered in New Orleans, Louisiana, believes in making a difference by living our mission of "Here for Good" to help families and businesses thrive in the communities we serve. Fidelity promotes a culture of work/life balance for all associates. We offer a competitive total rewards package for eligible associates including: Competitive pay based on the position, qualifications, relevant experience, and skillset Paid Time Off Up to 14 paid holidays annually Comprehensive Medical, Dental, and Vision Insurance Employer Funded Health Savings Account Paid Parental Leave 401(k) with matching contributions Wellness Program to reduce health insurance premiums Free or discounted banking and mortgage services Basic Life Insurance and AD&D Tuition Reimbursement Plan Associate Referral Program Associate Volunteer Program Employee Assistance Fund (subject to IRS guidelines) Employee Assistance Program Opportunities for training and career development Gym Discounts, Verizon Wireless Discounts, Tickets At Work Discounts Retail branch locations are closed on Saturdays! The benefits listing is for informational purposes. Additional details regarding compensation and benefits will be provided during the application process. Fidelity reserves the right to modify, amend, or terminate any and all benefits at any time. Do you want to make a difference? If so, this opportunity may be the right choice for you! Fidelity Bank is looking for competitive, self-reliant, energetic individuals that are driven to succeed. Position Summary: The Administrative and Facilities Assistant is responsible for providing high-level administrative support to executives and senior managers throughout the organization. Works closely with Chief of Staff (Manager) to support all facility activities, including administrative and organizational support. Under the supervision of the Manager, will assist with all outside contractors in support of the Facilities Department, including maintaining records and contracts. This position is non-exempt under the Fair Labor Standards Act and is eligible for overtime pay. Required Qualifications, Competencies, and Skills: GED or High school diploma 5 years of administrative assistant experience working with Executive Officers, Senior Management and/or Board of Directors Knowledge of purchasing and facilities background Working knowledge of technology and other software applications Must be able to handle sensitive documents and maintain high level of confidentiality Proficient in Microsoft Office Suite to include Word, Excel, Outlook, PowerPoint, Teams Developed cognitive skills to include Judgement, Innovation, Organization & Planning, Problem Solving, Decision-Making Developed intrapersonal skills to include Ambition, Follow-Through, Optimism, Development, Resourcefulness, Initiative, Development Developed interpersonal skills to include Communication: Listening, Speaking, and Writing, Collaboration, Versatility, Client Focus, Influence, Resilience & Balance Developed technology skills to include Technical Acumen, Project Management, Knowledge Management, Social Branding, Agile Development Developed leadership skills to include Relationship Management, Business Acumen, Achieving Results, Addressing Conflict Preferred Qualifications, Competencies, and Skills: Associate or bachelor's degree in related business field Experience in the banking industry Knowledge/experience with: Horizon, Concur, and Monday.com Essential Duties and Responsibilities: Administrative Duties Process all correspondence received, maintain files, record and draft meeting minutes, arrange and book travel, screen visitors, vendors, deliveries, schedule meetings, maintain calendars, vacation schedules, expense reports and other tasks as assigned Arrange and coordinate meetings, agendas, training, conferences, and conference calls. Create, update, and maintain monthly meeting agendas Answer incoming calls, research, and resolve minor to complex inquiries and/or direct to appropriate party for resolution Assist Manager with preparing various reports for Management and Board associated with departmental functions Perform and coordinate administrative tasks and office management functions Obtain additional information, as needed, to complete reports on sensitive or special management communications Order supplies and deliveries, coordinate facilities requests and maintain records management database systems Facilities Duties Assist Manager in all aspects of project implementation as needed Support Manager with external contacts as needed Assist Manager with coordinating all Facilities activities, work direction, and support systems Represent the Facilities Department in inter-departmental meetings as needed to support and facilitate communication and action between Manager and departments Point of contact for internal and external customers, and vendors seeking facilities support Set up, maintain, and organize department's central files, information, filing, and messages Assist in locating parts, supplies, and materials as needed Assist Manager preparing and maintaining RFP's, bid information, and other contract documents General Duties Consistently exemplify our Core Values of Integrity, Community, Dependability, Excellence, Longevity, and Accountability Comply with regulatory rules and regulations evidenced through successful completion of training and demonstrated ability Perform other duties and/or special projects as appointed by management Physical Requirements: primarily sitting with some standing, walking, lifting and bending Fidelity Bank is an Equal Opportunity Employer/Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws. Fidelity promotes a drug free workplace. If you require an accommodation to submit your application for an open position, please send an email request to talentmanagement@bankwithfidelity.com. All information provided will be kept confidential and will only be used to the extent required to provide the needed reasonable accommodation. For assistance or questions regarding the recruitment process, please email talentmanagement@bankwithfidelity.com. This position is located in New Orleans, LA, 70130.