Principal, IT Transformation

Founded in 1977 as the Senior Care Action Network, SCAN began with a simple but radical idea: that older adults deserve to stay healthy and independent. That belief was championed by a group of community activists we still honor today as the "12 Angry Seniors." Their mission continues to guide everything we do.

Today, SCAN is a nonprofit health organization serving more than 500,000 people across Arizona, California, Nevada, New Mexico, Texas, and Washington, with over $8 billion in annual revenue. With nearly five decades of experience, we have built a distinctive, values-driven platform dedicated to improving care for older adults.

Our work spans Medicare Advantage, fully integrated care models, primary care, care for the most medically and socially complex populations, and next-generation care delivery models. Across all of this, we are united by a shared commitment: combining compassion with discipline, innovation with stewardship, and growth with integrity.

At SCAN, we believe scale should strengthen-not dilute-our mission. We are building the future of care for older adults, grounded in purpose, accountability, and respect for the people and communities we serve.

The Job

The Principal level is an individual contributor thought leader (level is Director equivalent). This role is responsible for leading and managing the strategic design, development, and execution of IT migration projects, particularly focusing on claims and enrollment platforms. This role involves setting up and operating a Migrations Office, creating and executing comprehensive master plans, communicating issues and managing risks, collaborating across the organization, and leveraging technical skills in automation and AI to ensure smooth and efficient transitions. The Director will ensure that all migration projects are delivered on time, within budget, and meet high quality standards, while also aligning with business objectives and regulatory requirements.

You Will

• Setup and Manage a Migrations Office: Establish and lead a Migrations Office to coordinate and execute migration projects. Develop and implement operational models for day-to-day activities, ensuring a structured and efficient environment.
• Experience with Claims and Enrollment Platform Migrations: Lead and manage migrations of claims and enrollment systems. Ensure that migrations are aligned with business objectives and regulatory requirements, minimizing disruption and maximizing efficiency.
• Create and Execute a Master Plan: Develop comprehensive master plans for migrations. Ensure accountability for the execution of these plans, tracking progress and making necessary adjustments to meet project goals.
• Communicate Issues and Manage Risks: Communicate project status, issues, and risks to stakeholders in a clear and timely manner. Implement risk management strategies to identify, assess, and mitigate potential issues, ensuring project success.
• Collaborate Strongly Across the Organization: Work closely with business and delivery teams to manage dependencies and ensure alignment. Facilitate cross-functional collaboration to enhance project outcomes and address any challenges that arise.
• Technical Skills for Automation and Understanding of AI: Utilize technical skills in automation to streamline migration processes and improve efficiency. Leverage AI and machine learning technologies to enhance forecasting, scheduling, and decision-making.
• Technology Director to own day to day delivery across multiple Healthcare Domains
• Good experience of reporting and business metrics
• Strong business engagement and communication skills
• Experience in Claims and PI delivery and migrations, with functional knowledge
• Experience implementing AI solutions to transform the workflows

• We seek Rebels who are curious about AI and its power to transform how we operate and serve our members.

• Actively support the achievement of SCAN's Vision and Goals.

• Other duties as assigned.

Your Qualifications

• 5-7 years of related experience
• 5 years of leadership experience
• Project Management: Proficient in project management methodologies and tools. Ability to manage multiple projects simultaneously and ensure they are delivered on time and within budget.
• Technical Expertise: Strong technical background in IT systems, particularly in claims and enrollment platforms. Knowledge of automation tools and AI technologies.
• Change Management: Expertise in IT and business change management. Ability to develop and execute strategies for managing change effectively.
• Stakeholder Management: Skilled in managing relationships with key stakeholders. Ability to align project goals with stakeholder expectations and manage their involvement throughout the project lifecycle.
• Technology Director to own day-to-day delivery across initiatives and can effectively connect the dots between Operations, Experience and Clinical domains
• Experience in Claims, migrations, with functional knowledge of business cycles
• Good experience of reporting and business metrics
• Strong business engagement, facilitation and communication skills, with strong expertise and understanding of Medicare / Health Care business
• Experience implementing AI solutions to transform the workflows and reimagine workflows
• Specialize in creating migration master plans, coordinate across teams and be accountable for technology change enablement
• Help shape the IT Strategy and lead execution, provide leadership to track and facilitate any problem solving
• Develop transformation agenda, help develop plans and shape them with business stakeholders for transformation powered by AI
• Leadership - Skilled to develops others
• Business Insight - In-Depth understanding of the business
• Problem Solving - Good problem-solving skills
• Strategic Mindset - Anticipates future trends and implications accurately

What's in it for you?

• Base Pay Range: $147,900 to $254,798 annually

• An annual employee bonus program

• Robust Wellness Program

• Generous paid-time-off (PTO)

• 11 paid holidays per year, 1 floating holiday, birthday off, and 2 volunteer days

• Excellent 401(k) Retirement Saving Plan with employer match

• Robust employee recognition program

• Tuition reimbursement

• An opportunity to become part of a team that makes a difference to our members and our community every day!

We're always looking for talented people to join our team! Qualified applicants are encouraged to apply now!

At SCAN we believe that it is our business to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects our community through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more.

SCAN is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Individuals seeking employment will receive consideration for employment without regard to race, color, national origin, religion, age, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender perception or identity, age, marital status, disability, protected veteran status or any other status protected by law. A background check is required.

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)