Field Service Coordinator

About Sunbelt Solomon

Sunbelt Solomon is a leading provider of electrical power solutions, specializing in transformer manufacturing, distribution, and lifecycle services. With a strong commitment to safety, reliability, and sustainability, we support industries across North America with innovative, customer-focused energy solutions. Our family of companies includes subsidiaries such as Power Solutions Group, enabling us to deliver comprehensive, end-to-end support for our customers' power infrastructure needs. We are driven by teamwork, integrity, and a shared dedication to powering progress in the communities we serve.

Position Overview

The Field Service Coordinator plays a vital role in supporting electrical testing projects by ensuring smooth scheduling, accurate documentation, and strong communication between clients, technicians, and internal teams. This position helps maintain compliance with IEEE standards, safety regulations, and customer expectations while contributing to efficient and successful project execution.

Key Responsibilities

• Schedule field service jobs, coordinating customer appointments, technician availability, equipment, and materials.
• Manage work orders-including purchase orders, drawings, estimate forms, and job site photos-using tools such as PowerDB, Salesforce, and Microsoft Office Suite.
• Track project materials and monitor equipment calibration to ensure availability and compliance with NETA standards.
• Maintain consistent, professional communication with clients regarding schedules, responsibilities, and project updates.
• Coordinate labor, transportation, and material deliveries to ensure technicians and equipment arrive on site as scheduled.
• Monitor project progress, update schedules, and provide status reports to the Service Support Manager.
• Prepare technical reports and maintain detailed project logs to support accurate and timely reporting.
• Identify and implement process improvements to enhance project efficiency and effectiveness.

• High school diploma or GED required; associate degree preferred.
• 3-5 years of experience in coordination or project management preferred, ideally in electrical testing or a related industry.
• Strong organizational and multitasking skills, with the ability to manage multiple projects in a fast-paced environment.
• Excellent written and verbal communication skills, with the ability to communicate clearly and professionally across all levels of the organization.
• Basic understanding of electrical testing processes or willingness to learn NETA standards.
• Knowledge of safety regulations (NFPA 70E, OSHA) is an advantage.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Access, Outlook).
• Demonstrates strong work ethic, accuracy, and attention to detail.
• Ability to work independently, prioritize tasks, and collaborate effectively across project teams.
• Strong problem-solving skills; mathematical or technical experience is a plus.
• Must pass pre-employment drug screen, background check, and reference check.
• Eligible to work in the United States without employer-sponsored visa support.