Products & Services Specialist (Intern Conversion)

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Build an exciting, rewarding career with us - help us make a difference for millions of people every day. Consider joining the Duke Energy team, where you'll find a friendly work environment, opportunities for growth and development, recognition for your work, and competitive pay and benefits.

This position will facilitate the sale of value-added outdoor lighting products and services to Residential, Industrial, Commercial, and Institutional customers. They are responsible for supporting Program & Service Managers engaging in project's that involve outdoor lighting products in an effort to provide top of class customer service and increase net-profit goals for the company. They are responsible for supporting product line questions, billing and rate issues, and making recommendations for application of products for designs. They will provide expertise to solve medium complexity problems with a medium level of supervision. They are expected to develop solid skills and the ability to work with a high degree of independence.

This position requires a customer sensitive, team orientated person with a medium level of proven technical and business expertise in inside sales, providing training, and solving technical and billing issues.

Major Accountabilities/Essential Duties:

• Support customer facing employees on technology, processes, techniques and approaches to engaging with customers to sell or upgrade outdoor lighting systems

• Prepares thorough and accurate proposal/contract documentation related to any lighting sales initiative.

• Ensures business goals and objectives are accomplished through effective negotiations, communication, and work monitoring.

• Be educated in solving customer issues and in the various product groups related to outdoor lighting.

• Provide technical advice, information and assistance to internal and external customers

• Work closely with our PGO Lighting Team and other customer facing employees to make sure the solution is provided correctly to the customer and a high customer satisfaction rating is achieved.

Basic Required Qualifications:

• Must have obtained Bachelor's Degree in Business Administration, Engineering, Finance, Marketing or related degree by June 2026

• OR High School/GED Degree and five (5) years related work experience.

Desired Qualifications:

• Previous Duke Energy Intern/Co-op experience

• Self-motivated with intensity and urgency.

• Personal organization to manage a wide variety of customer opportunities.

• Experience working with a wide range of customers, governmental officials to residential customers.

• A demonstrated competency in all types of clear communications: written, verbal and presentations.

• Working knowledge of computerized reporting systems and work management systems.

• Basic understanding of rates and tariffs.

• Experience in outdoor lighting designs and products.

• A working knowledge of energy and distribution services.

Travel Requirements

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