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Information Security Officer

Fidelity Bank
life insurance, vision insurance, parental leave, paid time off, paid holidays, tuition reimbursement, 401(k)
United States, Louisiana, Metairie
Mar 17, 2026

Our goal at Fidelity is to create a better future by acting with accountability and integrity alongside our customers and within our communities. Since 1908, we have built a legacy upon simple, enduring values and an unwavering commitment to the communities we serve. We pride ourselves on being part of a community-focused and team-oriented work culture where we invest in our associates to ensure success within the company.

Fidelity Bank, headquartered in New Orleans, Louisiana, believes in making a difference by living our mission of "Here for Good" to help families and businesses thrive in the communities we serve.

Fidelity promotes a culture of work/life balance for all associates. We offer a competitive total rewards package for eligible associates including:



  • Competitive pay based on the position, qualifications, relevant experience, and skillset
  • Paid Time Off
  • Up to 14 paid holidays annually
  • Comprehensive Medical, Dental, and Vision Insurance
  • Employer Funded Health Savings Account
  • Paid Parental Leave
  • 401(k) with matching contributions
  • Wellness Program to reduce health insurance premiums
  • Free or discounted banking and mortgage services
  • Basic Life Insurance and AD&D
  • Tuition Reimbursement Plan
  • Associate Referral Program
  • Associate Volunteer Program
  • Employee Assistance Fund (subject to IRS guidelines)
  • Employee Assistance Program
  • Opportunities for training and career development
  • Gym Discounts, Verizon Wireless Discounts, Tickets At Work Discounts
  • Retail branch locations are closed on Saturdays!


The benefits listing is for informational purposes. Additional details regarding compensation and benefits will be provided during the application process. Fidelity reserves the right to modify, amend, or terminate any and all benefits at any time.

Do you want to make a difference? If so, this opportunity may be the right choice for you! Fidelity Bank is looking for competitive, self-reliant, energetic individuals that are driven to succeed.

Position Summary:

The Information Security Officer manages the team responsible for ensuring the security of the organization's systems and information assets. Oversees the development and implementation of security systems, risk assessments, technical monitoring, systems user administration, data security testing, guidelines, and strategies. Implements processes and procedures to protect the organization against unauthorized access, use, disclosure, disruption, modification, and/or destruction.

Responsible for overseeing the third-party vendor management program to onboard and support vendor relationships. Reviews contracts, due diligence and proposes risk mitigation strategies.

The incumbent leads the implementation and supports the development of a comprehensive business continuity strategy and programs, plans, and toolsets that support response, develop resiliency, and enable recovery from events that disrupt business operations.

This position is exempt under the Fair Labor Standards Act and is not eligible for overtime pay.

Required Qualifications, Competencies, and Skills:


  • Bachelor's degree in a related business field or 4 years of related experience
  • 7 years' experience in Information Security or Data Security
  • 5 years' management experience
  • 3 years' business continuity planning experience
  • Extensive knowledge of security technologies, processes, and controls
  • Experience developing, implementing and enforcing information security standards and procedures
  • Experience in vendor contract management
  • Proficient in Microsoft Office Suite to include Word, Excel, Outlook, PowerPoint, Teams
  • Developed cognitive skills to include Organization & Planning, Decision-Making, Judgement, Problem Solving, Analytical
  • Developed intrapersonal skills to include Follow-Through, Resourcefulness, Tenacity, Initiative, Development
  • Developed interpersonal skills to include Collaboration, Client Focus, Influence, Versatility, Communication: Listening, Speaking, and Writing
  • Developed technology skills to include Technical Acumen, Project Management, Knowledge Management, Social Branding
  • Developed leadership skills to include Coaching & Development, Achieving Results, Relationship Management, Leading Teams, Addressing Conflict, Business Acumen, Strategic Thinking

Preferred Qualifications, Competencies, and Skills:


  • Certified Information Security Manager (CISM), Certified Risk and Information Systems Control (CRISC) or equivalent experience
  • 5 years of experience in a banking environment

Essential Duties and Responsibilities:

Data Security



  • Manage risks related to data security and report results to the Board of Directors and executive management
  • Collaborate with IT to identify threats and vulnerabilities. Determine risk and recommend control strategies
  • Conduct monitoring of compliance with the information security program and effectiveness of controls. Document and report all test results
  • Oversee and conduct data security risk management activities (risk assessment, gap analysis, business impact analysis, etc.) to ensure the enterprise reaches an acceptable level of risk
  • Advise and make recommendations regarding appropriate personnel, physical and technical data security controls
  • Manage the information security incident management program to ensure the prevention, detection, containment, and correction of security breaches
  • Participate in resolving problems with security violations
  • Conduct security monitoring and testing
  • Gather documentation for audits and examinations. Manage remediation efforts for data security department audit recommendations
  • Maintain data security policies and train staff on appropriate policies
  • Conduct audits and risk assessments and summarizes findings
  • Review and evaluate internal operations and controls
  • Oversee the migration of non-compliant environments to compliant environments
  • Ensure compliance with data protection guidelines and applicable laws
  • Stay current on the latest information security standards and best practices.
  • Participate in Privacy compliance. Revise Privacy Notices in response to new regulations or business needs


Vendor Management



  • Oversee the third-party/vendor management program
  • Follow established vendor management processes and frameworks to onboard, nurture, and support vendor relationships, control costs, manage risks and maximize service efficiency
  • Review contracts, due diligence, and track expiration and renewal dates
  • Coordinate with vendors and internal stakeholders to identify, address, and resolve problems or operational inefficiencies
  • Work closely with internal teams to monitor, maintain, and improve existing vendor relationships
  • Conduct regular business reviews to ensure compliance with company expectations, review issues, and develop solutions


Business Continuity



  • Oversee Business Continuity Planning.
  • Gather information from managers on business processes and annual Business Continuity testing and monitor testing
  • Establish a framework and methodology to manage all business continuity life cycle activities, including risk assessment, business impact analysis, strategy development, implementation, testing and review, plan maintenance and updates
  • Lead periodic review, validation, and workflow testing of documented business continuity plans
  • Develop and implement organization-wide communications


General



  • Management duties to include: timecard reviews/approvals, setting work schedules/managing overtime, participating in the hiring process for direct report openings, fostering professional development of direct reports, conducting mid-year and annual performance evaluations, coaching associates through the disciplinary process and ensuring team adherence to company policies and procedures
  • Consistently exemplifies our Core Values of Integrity, Community, Dependability, Excellence, Longevity, and Accountability
  • Complies with regulatory rules and regulations evidenced through successful completion of training and demonstrated ability
  • Performs other duties and/or special projects as appointed by management
  • Physical Requirements: primarily sitting with some standing, walking, lifting and bending

Fidelity Bank is an Equal Opportunity Employer/Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws. Fidelity promotes a drug free workplace.

If you require an accommodation to submit your application for an open position, please send an email request to talentmanagement@bankwithfidelity.com. All information provided will be kept confidential and will only be used to the extent required to provide the needed reasonable accommodation.

For assistance or questions regarding the recruitment process, please email talentmanagement@bankwithfidelity.com.

This position is located in Metairie, LA, 70002.

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