New

Community Pet Case Coordinator

City of Minneapolis
$36.22 - $44.02 Hourly
medical insurance, dental insurance, life insurance, parental leave, vacation time, paid holidays, sick time, retirement plan, pension
United States, Minnesota, Minneapolis
Mar 20, 2026
Position Description This position will focus on offsite adoption events and supporting the foster program. Granted Funded Position: This position is funded through a grant that is currently scheduled to end on January 31st, 2027. Continued employment beyond this date is contingent upon approval of an extension of the grant. Hours: This is a temporary part-time position with standard hours being 20 hours per week. - Weekends are required; Anticipated hours 10:00 AM - 3:00 PM - Some weekdays will be required; Anticipated hours 1:00 PM - 6:00 PM Job Duties and Responsibilities Oversees and develops strategic goals pertaining to the Animal Safety Net Program (ASN), development, design and operational processes; develops and recommends policies and procedures; establishes and implements management systems to effectively meet operating goals and objectives. Coordinates strategic planning and cooperative agreements with other animal shelter and animal control agencies, community representatives and related regulatory organizations. Responsible for the effective operations of the foster program, community relations, reporting and recordkeeping, and prioritizing, scheduling specialized appointments, and coordinates with the shelter team. Builds and maintains an extensive knowledge of community resources, animal control ordinances, and appropriate standards of care to effectively help pet owners make informed decisions regarding their pet's identified needs with compassion, empathy, and a desire to help. Stays abreast of procedures for referring clients to appropriate resources including external social service agencies. Coordinates with stakeholders to assist and develop sustainable managed intake techniques and ensure they and the public are educated on the benefits of this type of programming. Proactively leverages and engages volunteers in identified opportunities to ensure sustainability of the program. Researches and actively pursues various non-budgeted funding opportunities, such as grants, partnerships, donations and cooperative agreements to expand the effectiveness of adoptions, outreach, animal care, and similar programs. Coordinates with veterinarians regarding specific animal health issues in the ASN program. Works with community groups to decide community resource needs and recommends, develops and implements programs to fulfill those needs, as they pertain to animal welfare. Coordinates public relations programs and activities through local media outlets and community events to promote responsible pet ownership, volunteer opportunities and animal adoptions. Demonstrates cultural agility, including establishing and maintaining effective relationships with persons of diverse cultural and ethnic backgrounds, including customers, team members, and community partners. WORKING CONDITIONS: Field and Office settings. Required Qualifications MINIMUM EDUCATION AA degree in Human Services with a focus on Animal welfare desired and/or Marketing and communications or equivalent experience or similar degree. MINIMUM EXPERIENCE 3 years of animal welfare or related experience. LICENSES/CERTIFICATIONS None PHYSICAL REQUIREMENTS This position will require occasional lifting of animals. Selection Process The selection process will consist of one or more of the following steps: a rating of relevant education and experience. It is important that your application show all the relevant education and experience you possess. This information will be used to determine which candidates will proceed in the selection process. A submitted application is also used to verify the answers to any supplemental questions. Only those candidates who attain a passing score (70%) on each step in the selection process will be placed on the eligible list. The City of Minneapolis Human Resources Department reserves the right to limit the number in any phase of the selection process. Background Check The City has determined that a criminal background check and/or qualifications check may be necessary for certain positions with this job title. Applicants may be required to sign an informed consent form allowing the City to obtain their criminal history and/or verify their qualifications in connection with the position sought. Applicants who do not sign the informed consent form will not be further considered for the position. Medical Exam All job applicants must pass a medical exam once a conditional offer of employment has been made. Applicants who do not consent to undergo medical testing will not be required to do so and the City will withdraw the conditional job offer, resulting in the job applicant no longer being considered for the position. Union Representation This position is represented by a collective bargaining agreement between the City of Minneapolis and the AFSCME . For more information on the terms and conditions of this agreement please visit: AFSCME General Unit - City of Minneapolis Eligible List Statement The names of applicants who meet minimum qualification and who pass the screening process shall be placed on the eligible list for employment consideration. This list will be certified to the hiring manager who may use the list to fill a vacancy of the same job title. This eligible list will expire one month after it has been established. Interview Selection The hiring authority reserves the right to determine the maximum number of candidates to interview from the established eligible list. If the hiring authority decides to interview other than by exam score order, they may select additional people to interview based on a candidate's education or experience related to the field, work history, or skills uniquely related to the operational needs of the position. Knowledge, Skills and Abilities Animal Shelters - Knowledge of federal, state and local laws, codes, ordinances, policies and procedures relevant to animal shelters to include custodial and remedial care, adoptions, euthanasia, animal behavior and basic care Safety - Knowledge of occupational hazards, safety precautions, and safety regulations related to effective animal care, maintaining sanitary conditions and overall health of shelter animals, and other work-related precautions. Supervision - Knowledge of leadership techniques, principles, and procedures to assign work, schedule, supervise, train, and evaluate the work of assigned staff and volunteers. Excellent Communication Skills - This includes customer service skills and setting and meeting quality standards for services, and evaluation of customer satisfaction. Excellent ability to communicate complex ideas and proposals effectively, including preparation of reports, agendas, and policies. Excellent ability to listen and understand information and ideas presented verbally and in writing. Financial Management - Ability to perform applications needed for purchasing and financial transactions. Ability to employ economic and accounting practices in the analysis and reporting of budgeting data. Computer Skills - Utilizes a personal computer with word processing, spreadsheet, and related software to effectively complete a variety of tasks with reasonable speed and accuracy. Judgment/Decision Making - Evaluates the best method of research and then exercises appropriate judgment in establishing priorities and resolving complex matters. Interpersonal Relationships - Develops and maintains cooperative and professional relationships with employees and representatives from other departments and organizations. Equity - Nuanced understanding of equity issues and demonstrated ability to work with diverse communities and stakeholders. Social and Emotional Learning - Accurately recognize and regulate the influence of emotions, thoughts, and behaviors effectively, even in the face of highly emotional situations. Resourcefulness - Find innovative solutions to obstacles. Able to pivot and address change on an ongoing basis and act as a good steward of available and limited resources. Supervision REPORTS TO Director of Animal Care and Control SUPERVISES May give work direction to volunteers Grade Level 7 As the largest and most vibrant city in the state, Minneapolis depends on purposeful, dedicated and innovative employees. Minneapolis has a large variety of careers for people of all experiences and backgrounds who come together for a singular purpose-serving the residents, businesses and visitors of Minneapolis. The City of Minneapolis is proud to be an Equal Employment Opportunity employer.