Senior Business Analyst - Payments

Senior Business Analyst - Payments

Location:Austin, TX (Hybrid)
Compensation:Competitive base + bonus + benefits

Role Summary

We are seeking a data-driven Senior Business Analyst - Payments to deliver actionable insights across our end-to-end payment ecosystem. This role focuses on analyzing large-scale transactional data, improving payment visibility, and partnering cross-functionally to drive informed decision-making.

This position is ideal for an analyst who thrives in high-volume data environments and can translate complex payment flows into clear business insights that support Finance, Product, Engineering, and Operations.

Key Responsibilities

End-to-End Payment Analytics

• Analyze large, high-volume transactional datasets to identify trends, performance gaps, and optimization opportunities
• Develop reporting on key payments KPIs including processing volumes, margin analysis, pricing economics, customer penetration, and processing costs
• Conduct root cause analysis on anomalies and emerging trends
• Provide data-backed recommendations to improve payment performance and transparency

Reporting & Data Governance

• Build and maintain dashboards and recurring executive-level reporting
• Ensure consistency and integrity of payment data across systems
• Partner with Data Engineers and Architects to define data models, tracking requirements, and metric definitions
• Support financial reconciliation and cost analysis initiatives

Cross-Functional Partnership

• Translate business needs into data and reporting requirements
• Collaborate with Product and Engineering teams to ensure accurate data capture and instrumentation
• Support new payment initiatives from a reporting and analytics readiness perspective
• Communicate complex findings clearly to technical and non-technical stakeholders

Qualifications

• 5-7 years of experience in business or data analysis, preferably in payments, fintech, SaaS, or e-commerce
• Strong experience working with large transactional datasets; Payments preferred
• Experience partnering with Data Engineering and Architecture teams
• Strong knowledge of database environments; Redshift and SQL skills preferred
• Experience building dashboards using BI tools (Tableau, Power BI, Looker, etc.)
• Strong analytical, problem-solving, and communication skills

What Success Looks Like

• Clear, trusted payment reporting used across Finance, Product, and Operations
• Improved visibility into payment performance and cost drivers
• Actionable insights that influence product and operational decisions
• Standardized, well-defined payment metrics and data governance practices

Candidates must be authorized to work in the United States for the duration of employment without requiring current or future employer sponsorship of any kind, including but not limited to OPT, STEM OPT, H-1B, or any other visa classification.