Clerical Assistant 2

The PA Human Relations Commission (PHRC) is looking for an individual who will thrive in a fast-paced office environment and is organized, self-motivated, and has a welcoming attitude. We have an immediate opening for a Clerical Assistant 2 to provide administrative and clerical support within our Harrisburg regional office of PHRC.

If you have clerical experience and you would like a challenging and rewarding career that can make a positive difference in the lives of others, apply today!

The main function of this Clerical Assistant 2 position is to provide a full range of support functions to the PHRC Harrisburg Regional Office administrative, supervisory, legal, and investigative staff in order to expedite the mission of PHRC.

This position will take incoming calls from the public, answering questions about the complaint process, scheduling or rescheduling new appointments or transferring calls to the appropriate staff member. This position receives and logs incoming mail and emails and provides notice of receipt to the appropriate staff member. This position also handles all outgoing mail, including sending certified mail when needed and preparing complaints for formal service to parties. Additionally, this position will perform data entry tasks such as entering new cases, new inquiries, and new contacts into the case management system. Occasionally, this position will provide assistance to in-person visitors. This position will need to use software such as Microsoft Word, Excel, Outlook, and Teams as well as PHRC's internal case management system. This position will need to operate office equipment such as a photocopier, scanner, printer, etc. This position will need to manage supplies and keep the office environment organized.

• Full-time employment, 37.5 hours per week.
• Work Hours are 8:00 AM to 4:00 PM, Monday-Friday, with a 30-minute lunch.
• Telework: You may have the opportunity to work from home (telework) part-time, up to 2 days per week. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg, PA The ability to telework is subject to change at any time. Additional details may be provided during the interview.
• Salary: Selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $36,108.00 (before taxes).
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS
Minimum Experience and Training Requirements:

• Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• Graduation from high school; or
• An equivalent combination of experience and training.
  
  

• You must be able to perform essential job functions.
  
  

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.
• All application materials and interview responses must reflect the applicant's own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers or additional information.
  
  

• Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.
  
  

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).
  
  

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.