New

Ambient Assistant Program Analyst

University of California - San Francisco
United States, California, San Francisco
1 Daniel Burnham Court (Show on map)
Apr 07, 2026
The Ambient Assistant Analyst provides hands-on support for the deployment, maintenance, and optimization of AI-powered documentation solutions across the health system. Responsibilities include assisting with system troubleshooting, user training, workflow adaptation, and technical issue resolution, of moderate scope and complexity. The role involves collaborating with clinical staff, IT teams, and external vendors to ensure AI assistants function effectively and meet provider needs. Additionally, the Analyst collects and organizes user feedback, supporting continuous improvement efforts to enhance adoption and system usability. The Ambient Assistant Analyst plays a critical role in the implementation, support, and optimization of AI-powered ambient documentation tools across multiple clinical settings. Required Qualifications * 3 years of relevant work experience * Broad and/or in-depth knowledge of 1-2 areas within clinical applications specialty domains, including system design, development, implementation, user support and training, maintenance, quality assurance, and system testing and evaluation * Strong problem-solving skills with the ability to quickly identify and resolve technical or workflow challenges * Excellent customer service and interpersonal communication skills, with the ability to collaborate effectively with clinicians, IT staff, and operational stakeholders * Detail-oriented with strong organizational skills and the ability to manage time, prioritize tasks, and complete projects on deadline * Strong written and verbal communication skills, with the ability to clearly convey technical information to users at all levels * Strong analytical skills, including experience with documentation, reporting, system testing, performance analysis, and producing reports Preferred Qualifications * Ability to analyze data trends, compile reports, and support decision-making for program improvements * Experience supporting health IT deployments, including EHR integrations (Epic preferred) and AI-based technologies About UCSF The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world's leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells. Pride Values UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values. In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available here. Join us to find a rewarding career contributing to improving healthcare worldwide. Equal Employment Opportunity The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law. Salary Information The final salary and offer components are subject to additional approvals based on UC policy. Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement. To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html Required Qualifications * 3 years of relevant work experience * Broad and/or in-depth knowledge of 1-2 areas within clinical applications specialty domains, including system design, development, implementation, user support and training, maintenance, quality assurance, and system testing and evaluation * Strong problem-solving skills with the ability to quickly identify and resolve technical or workflow challenges * Excellent customer service and interpersonal communication skills, with the ability to collaborate effectively with clinicians, IT staff, and operational stakeholders * Detail-oriented with strong organizational skills and the ability to manage time, prioritize tasks, and complete projects on deadline * Strong written and verbal communication skills, with the ability to clearly convey technical information to users at all levels * Strong analytical skills, including experience with documentation, reporting, system testing, performance analysis, and producing reports Preferred Qualifications * Ability to analyze data trends, compile reports, and support decision-making for program improvements * Experience supporting health IT deployments, including EHR integrations (Epic preferred) and AI-based technologies