Manager, Sr. Project Manager

Founded in 1912, Girl Scouts of the USA (GSUSA) is the preeminent leadership development organization for girls and the leading authority on their healthy development. Millions of Girl Scout alums across the country and the world have gone on to achieve incredible things and make a tremendous impact in fields ranging from public policy, medicine, journalism, and athletics to international relations, science, technology, art, and entertainment.

As a mission-driven organization, Girl Scouts of the USA champions girls as they explore their worlds, try new things, and develop courage, confidence, and character to make the world a better place. From stargazing during a first overnight camping trip to building robots, navigating a rocky hiking trail, working together on a community project, and learning about the importance of environmental stewardship, Girl Scouts of all backgrounds and abilities can unapologetically be themselves. As they rise to meet new challenges, they also discover the issues that matter most to them. Along the way, they learn the power of friendship, connection, and teamwork.

Girl Scouts are doers, innovators, problem-solvers, creators, and dreamers, and the GSUSA team is here to center, support, and inspire them, working with 111 local councils across the country and USA Girl Scouts Overseas to deliver our life-changing Girl Scout Leadership Experience.

The Strategy & Planning Community encompasses Strategic Planning, Transformation Execution, Analytics & Insights, and Property Strategy. The Transformation Execution team is a new team that we are standing up to oversee execution of our multi-year strategic transformation.

The Transformation Execution Team will build out the program, project and change management methodology and tools, drive a robust and rigorous planning process, and coordinate activities with leaders and teams across the organization. The Transformation Execution team will provide oversight of the most critical initiatives to ensure a successfully executed transformation.

#LI-remote

The Senior Project Manager leads complex, enterprisewide transformation initiatives and programs by translating strategy into actionable, integrated delivery plans. This role blends project and program management with strong business analysis and change integration capabilities-shaping problem definition, eliciting and structuring requirements, and driving coordinated execution across multiple workstreams.

The role partners closely with initiative owners and stakeholders to define outcomes, assess business and process impacts, and ensure solutions are not only delivered, but adopted and driving measurable value across GSUSA.

Lead initiative planning, problem definition, business analysis and solution structuring

Partner with Initiative Owner to define problem statement, objectives, success measures, and business outcomes for assigned initiatives
• Lead development of initiative charter, business case, and scope definition, including clear articulation of value, risks, and dependencies
• Elicit, analyze, and document business requirements, process impacts, and user needs to inform solution design and delivery approach
• Develop and maintain integrated initiative roadmap, milestones, and KPIs, ensuring alignment to transformation priorities and interdependencies across workstreams
• Ensure change, adoption, and stakeholder impacts are embedded into planning from the outset
• Structure and manage initiatives as integrated programs where applicable, ensuring alignment across multiple workstreams, projects, and contributing teams

Drive end to end delivery, execution, and outcome alignment

• Lead day-to-day execution of initiatives, ensuring work is progressing against defined scope, milestones, and success criteria
• Translate business objectives into coordinated plans across multiple workstreams and teams, ensuring alignment, sequencing, and integration of deliverables
• Continuously refine requirements and solution direction based on stakeholder input, data, and evolving business needs
• Identify, manage, and resolve risks, issues, and interdependencies, removing blockers and escalating with recommended actions as needed
• Ensure solutions being delivered are aligned to defined business outcomes and operational realities, not just technical or functional completion
• Drive integration across workstreams, ensuring dependencies are managed, sequencing is optimized, and the program delivers cohesive business outcomes

Drive stakeholder alignment, change integration, engagement, and adoption

• Actively engage stakeholders across GSUSA and councils to build alignment, surface needs, and drive shared ownership of outcomes
• Translate initiative goals into clear, targeted communication and engagement approaches for different audiences
• Identify stakeholder impacts, resistance points, and organizational barriers; design and implement practical interventions to enable adoption in partnership with change management
• Integrate change management activities (communication, readiness, adoption tracking) into initiative execution plans
• Capture and synthesize lessons learned and stakeholder feedback to improve delivery, adoption, and future initiatives
• Escalate risks and issues with proposed actions and trade-offs, not just status updates
• Monitor, analyze, and report on progress, risks, dependencies, and adoption outcomes, providing actionable insights and recommendations

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.

Delivery leadership:

• Leads complex, cross-functional initiatives, including initiatives that span multiple workstreams or operate as programs, from problem definition through execution and adoption; able to structure ambiguous work, drive clarity, and ensure delivery against defined outcomes-not just tasks or timelines

Business analysis & problem framing:

• Able to define problems, elicit and translate business needs into clear requirements, assess process impacts, and ensure solutions are aligned to business objectives and operational realities

Change integration & adoption focus:

• Understands and applies change management principles within delivery; proactively identifies stakeholder impacts, resistance, and adoption risks, and embeds practical actions to ensure sustained outcomes

Stakeholder alignment & influence:

• Builds alignment across diverse stakeholders, including a federated council network; able to influence without authority, navigate competing priorities, and drive shared ownership of outcomes

Structured thinking & problem-solving:

• Strong analytical and critical thinking skills; able to break down complex problems, identify root causes, and develop actionable, pragmatic solutions

Execution discipline & bias to action:

• Drives work forward with urgency and accountability; proactively manages risks, dependencies, and decisions while maintaining focus on outcomes and quality

Communication & translation:

• Communicates clearly and concisely across audiences; able to translate complex concepts into actionable insights, decisions, and next steps for both technical and non-technical stakeholders

Continuous improvement mindset:

• Captures learnings, identifies opportunities to improve ways of working, and contributes to building scalable tools, templates, and practices for the Transformation Execution team

• Proficiency in Microsoft Office 365, including PowerPoint, Excel, and SharePoint
• Competency in Microsoft Power BI or similar software
• Proficiency in Microsoft Project or similar project planning tools

• Bachelor's degree required, Advanced degree preferred.

• 5+ years of experience leading complex, cross-functional initiatives, including experience in business analysis, requirements definition, and driving adoption in multi-stakeholder or federated environments

Certifications Preferred, Equivalent Experience Considered:

• PMP (Project Management Professional) or equivalent certification demonstrating structured project delivery discipline
• CBAP (Certified Business Analysis Professional), CCBA, or equivalent experience in business analysis and requirements management
• Lean Six Sigma (Green Belt or higher) or equivalent experience in process improvement and operational optimization
• Prosci Change Management Certification or equivalent experience applying change management within initiative delivery

Compensation Range: Annual base salary range is between $70,000 - $130,000.

This represents the present low and high end of the pay range for this position. This pay range is only applicable to NYC Metro-based employees, on a hybrid schedule. Actual pay will vary based on various factors, including but not limited to experience.

FEATURED BENEFITS:

What We Offer:

Girl Scouts is powered by people, and we encourage our team members to be their best selves in and out of the office. We place a high priority on flexibility and offer a competitive employee salary and benefits package that includes:

Paid Time Off:

GSUSA offers 20 days of paid time off, 2 floating holidays, as well as 9 workplace holidays per year. GSUSA staff also enjoy a paid holiday year-end office closure between Christmas and New Year's.

Other Benefits:

• Medical and Behavioral Health Coverage

• Plan options with individual and family coverage which includes wellness, hospitalization, and fertility assistance.
• Both plans include GSUSA partial subsidy of premium costs
• Dental and vision coverage

• Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs) including Health, Dependent Care, and Limited FSA for those with Health Savings Accounts
• Company-paid life insurance
• Flexible work arrangements
• 12 weeks of paid parental leave
• 401(K) with company match
• Short- and Long-Term Disability for salary continuation
• Health and Wellness Classes and Activities throughout the year

WORK ENVIRONMENT: This job operates in a professional office environment.

POSITION TYPE / EXPECTED HOURS OF WORK: This is a remote, full-time position. Days of work are Monday through Friday. Occasional evening and weekend work may be required as job duties demand.

AAP/EEO Statement: GSUSA is an equal employment opportunity employer.