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Inova Falls Church Physician Services is looking for a dedicated Financial Coordinator pf Physician Services to join the Inova Cares for Women team. This role will be onsite, full-time, day shift from 7:30am-3:30pm, Monday - Friday. The Financial Coordinator of Physician Services maintains current knowledge of and adhere to payer and regulatory guidelines for medical insurance claims processing and reimbursement. They support the Physician Services and Patient Registration departments financial goals through patient financial counseling, understands and upholds the basic philosophies of the Revenue Cycle, accounts receivable and patient accounts. Inova is consistently ranked a national healthcare leader in safety, quality and patient experience. We are also proud to be consistently recognized as a top employer in both the D.C. metro area and the nation. Featured Benefits:
- Committed to Team Member Health: offering medical, dental and vision coverage, and a robust team member wellness program.
- Retirement: Inova matches the first 5% of eligible contributions - starting on your first day.
- Tuition and Student Loan Assistance: offering up to $5,250 per year in education assistance and up to $10,000 for student loans.
- Mental Health Support: offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost.
- Work/Life Balance: offering paid time off and paid parental leave.
Job Responsibilities
- Identifies/obtains required pre-certifications, authorizations, and/or referrals and enters all information into the appropriate registration/billing system.
- Effectively communicates with registration team members, other hospital departments, and outside agencies to identify improvement opportunities.
- Identifies payment sources and secures all information required to ensure a billable and collectible account while avoiding penalties, denials, and/or bad debt write-offs.
- Successfully identifies and acts on opportunities to collect patient payments, including non-covered services, insurance deductibles, and co-payments.
- Completes the appropriate due diligence for each account when speaking with patients.
- Completes the appropriate due diligence when attempting to notify, verify, and authorize the insurance for each account.
- Performs verification of benefits, either electronically or by telephone, according to department procedures and guidelines.
- Displays appropriate behavior when interacting with patients while striving to represent the Inova Health System in a positive manner.
- May perform additional duties as assigned.
Minimum Qualifications:
- Education: High School or GED
- Experience: Three years of previous experience in Registration/Patient Accounts or Physician Billing Office required or a combination of experience/education.
Preferred Qualifications:
- Bilingual in English and Spanish, preferred to effectively communicate with and support a diverse patient population
- Previous experience in patient registration, patient access, or frontend revenue cycle operations
- Experience assisting patients with financial assistance programs, including screening for eligibility and supporting application processes
- Familiarity with insurance verification, demographic data collection, and patient intake workflows
- Experience using Epic (EPIC) to register patients, review or update demographics, and document financial assistance or insurance information
- Strong customer service skills with the ability to communicate clearly, compassionately, and professionally
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Inova Health System
medical insurance, parental leave, paid time off
Apr 10, 2026