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Financial Account Representative III

Medical College of Wisconsin
parental leave, paid holidays, tuition reimbursement, 403(b)
Apr 10, 2026
Summary

Process daily lockbox receipts and direct deposit payments. Batch receipts according to appropriate insurance teams, prepare a computerized batch summary and forward them to the Posting team. Monitor and prioritize daily workflow.

This position requires 100% in office presence.

Primary Responsibilities
  • Access Commercial Bank portals to download lockboxes. Sort and batch FMCCP and MCW commercial lockbox receipts by team. All team totals (lockbox tickets) must equal the credit advice from the bank for each deposit day. Prepare a computerized batch summary listing using Excel. Forward batches to the Posting team.

  • Segregate and pend lockbox checks that are assumed to be part of an EDI file. Monitor and take appropriate action if pending checks are part of an EDI file, or not.

  • Resolve commercial lockbox discrepancies by contacting the bank. Follow up on all discrepancies until a resolution is reached.

  • Audit and verify all revenue totals for preparation of the internal bank deposit. Prepare corresponding daily financial reports in Excel to reflect revenue received for each business day.

  • Accurately enter payment totals on various internal receipting/reporting for the Daily & Cumulative Report. Once verified, forward to appropriate FMCCP and MCW leadership.

  • Update EFT payments on the Outstanding spreadsheet to ensure EFTs can match to associated EFI files using a macro scripting.

  • Batch and post manual check payments in the BMO Deposit Edge bank portal. Reconcile payments against Deposit Edge reporting and then forward to the Posting team.

  • Monitor and batch Journal Entry and Direct Deposit payments funded by MCW Finance. Forward to Posting Team.

  • Obtain EOBs for manual posting using insurance portals. Sort and batch according to insurance team. Forward to Posting team.

  • Review lockbox correspondence received from Mail Clerk and Interoffice mail. Forward to appropriate department/team within 24 hours of receipt.

  • As needed, prepare guarantor letters to mail with check payments that were received in error.

  • Monitor and prioritize daily workflow. Verify that all job duties are completed efficiently and within the appropriate time. Alert Supervisor of issues that may impact a timely completion of financial reporting and/or prepared batches for posting.

  • Monitor month-end close to ensure lockbox, guarantor, , direct deposits, journal entries, and charge card payments are processed within the established required time.

  • Complete special projects as assigned by Supervisor.

  • Assist in developing, writing, updating, and implementing protocols.

  • Train and mentor staff as required on all system functions and changes and assist in the training of employees as needed.

  • Other duties as assigned.

Knowledge - Skills - Abilities
  • Ability to review patient accounts to verify balance due for payments that do not include proper account information.

  • Knowledge of quality control, customer service standards, information management, procedural process, and recordkeeping.

  • Computer, technical, interpersonal, oral communication, listening, and patience skills.

Qualifications

Minimum Required Education: High school diploma

Minimum Required Experience: 3 years

#LI-RT1

Physical Requirements

Work requires occasionally lifting moderate weight materials, standing, or walking continuously.

Work Environment

Occasional exposure to dust, noise, temperature changes, or contact with water or other liquids. Work is performed in an environmentally controlled environment.

Sensory Acuity

Ability to detect and translate speech or other communication required. May occasionally require the ability to distinguish colors and perceive relative distances between objects.

Why MCW?
  • Outstanding Healthcare Coverage, including but not limited to Health, Vision, and Dental. Along with Flexible Spending options

  • 403B Retirement Package

  • Competitive Vacation and Paid Holidays offered

  • Tuition Reimbursement

  • Paid Parental Leave

  • Employee & Family Assistance Program (EFAP)

  • Pet Insurance

  • On campus Fitness Facility, offering onsite classes

  • Additional discounted rates on items such as: Select cell phone plans, local fitness facilities, Milwaukee recreation and entertainment etc.

For a brief overview of our benefits see: Benefits Overview

For a full list of positions see: MCW Careers

At MCW all of our endeavors, from our internal operations to our interactions with our partners, are driven by our shared organizational values: Caring - Collaborative - Curiosity - Inclusive - Integrity - Respect. We are committed to fostering an inclusive environment that values diversity in backgrounds, experiences, and perspectives through merit-based processes and in alignment with all applicable laws. We believe that embracing human differences is critical to realize our vision of a healthier world, and we recognize that a healthy and thriving community starts from within. Our values define who we are, what we stand for and how we conduct ourselves at MCW. If you believe in embracing individuality and working together according to these principles to improve health for all, then MCW is the place for you. For more information, please visit our institutional website.

MCW as an Equal Opportunity Employer and Commitment to Non-Discrimination:

The Medical College of Wisconsin (MCW) is an Equal Opportunity Employer. We are committed to fostering an inclusive community of outstanding faculty, staff, and students, as well as ensuring equal educational opportunity, employment, and access to services, programs, and activities, without regard to an individual's race, color, national origin, religion, age, disability, sex, gender identity/expression, sexual orientation, marital status, pregnancy, predisposing genetic characteristic, or military status. Employees, students, applicants or other members of the MCW community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely or retaliated against based upon a protected characteristic.

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