Accounts Receivable Coordinator

Recruitment Title: Accounts Receivable Coordinator
Job Classification: 1888 - Executive Accounts Specialist

Work environment: Hybrid (minimum three days in the office)

Position Overview:
The University of Minnesota seeks an Accounts Receivable Coordinator to support our Financial
Operation Center department within the Controller's Office. The Accounts Receivable
Coordinator is responsible for performing general billing activities and financial reporting
transactions in support of a portfolio of Resource Responsibility Centers (RRC) in the Finance
Operations Center. Additionally, the Accounts Receivable Coordinator collaborates with
accounts receivable services and finance professionals within the Finance Operations Center to
ensure appropriate and timely support. To succeed as an Accounts Receivable Coordinator, you
should be professional, a team player, and attentive while being detail-oriented. You must be
comfortable with using technology such as TeamDynamix (TDx) and Google Suite and excel at
both verbal and written communication. Most importantly, an Accounting Coordinator should
have a genuine desire to meet the needs of others across the institution. You will report to the
Accounts Receivable Manager.

Job Responsibilities with % of Time:
Accounts Receivable (85%)
* Review and analyze general billing, foundation transfer, and invoice adjustment
requests sent to the Financial Operations Center prior to processing them by efficiently
analyzing the request, and resolving conflicting or missing information using prior
experience or knowledge base of the service center to ensure accuracy of invoicing and
financial reporting. Requests will be processed following University standard
methodologies, best practices, and procedures as well as independent review and
research.
* Collaborate with University staff, external customers, and colleagues as needed for
clarification on billing requests, policy requirements, and best practices with guidance as
appropriate.
* Seeks an understanding of, and guidance when appropriate for, the applicability of sales
tax, customer tax exemption status, and the accurate calculation of sales tax for
Minnesota.
* Understands, interprets, and applies university accounts receivable policy to scenarios
within their respective portfolio of work.
* Analyze customer and contact information in the Enterprise Financial System (EFS) vs.
the information contained in the service request to determine if changes or updates are
needed for existing customers or request new customer records to be created.
* Reviews requests entirely before they are set for finalization, or before credit and rebill
activities enter the approval workflow, and demonstrates a thorough understanding of
the request.
* Using the chart of accounts with developing proficiency and understanding, ensures
chartfield string integrity on billing transactions to ensure accurate financial reporting.
* Understands where appropriate approvals are required in relation to accounts
receivable and Foundation activity.
* When directed, collaborates with accounts payable in the processing of returned goods
and services as well as credit memos.
* Acts as a liaison with the UMN Foundation for fund requests and transfers.
* Understands key accounting and receivables functions, Generally Accepted Accounting
Principles, and other guiding concepts with developing proficiency.

Professional Development (10%)
* Identifies and participates in opportunities for cross-training across Finance Operations
Center functions to maintain adequate coverage of all functions.
* Completes professional development, education, and training activities consistent with
the responsibilities of the position. Completes continued learning and development
appropriate to work duties and for the pursuit of individual, unit, and institutional
success.
* Participates in staff development based on individual need including ongoing skills
training, DEI development, professional learning, service & scholarly activity, and
engagement & well-being.
* As an individual contributor, models UMN dedication to crafting an inclusive work
environment and encouraging a caring culture.

Other duties as assigned (5%)

Required Qualifications (please document on resume):
* High School Diploma/GED and four years of general accounts transaction experience.
* Experience with standard technology platforms (e.g., word processing, data entry,
email, and internet browsing).
* Ability to articulate financial information clearly and patiently, both verbally and in
writing, to diverse customer audiences.
* Demonstrated desire to assist customers and resolve their concerns effectively and
courteously.
* Understands and responds to customer needs with patience and a willingness to go the
extra mile to ensure satisfaction regarding their account.
* Ability to read and compile information according to prescribed methods.
* Ability to use logic to problem solve and find solutions.

Pay Range: $23.32 - $29.00; depending on education/qualifications/experience

Time Appointment: 100 % Appointment

Position Type: Civil-Service & Non-Faculty Labor Represented Staff

Please visit the Office of Human Resources website for more information regarding benefit eligibility.

The University offers a comprehensive benefits package that includes:

• Competitive wages, paid holidays, and generous time off
• Continuous learning opportunities through professional training and degree-seeking programs supported by the Regents Tuition Benefit Program
• Low-cost medical, dental, and pharmacy plans
• Healthcare and dependent care flexible spending accounts
• University HSA contributions
• Disability and employer-paid life insurance
• Employee wellbeing program
• Excellent retirement plans with employer contribution
• Public Service Loan Forgiveness (PSLF) opportunity
• Financial counseling services
• Employee Assistance Program with eight sessions of counseling at no cost
• Employee Transit Pass with free or reduced rates in the Twin Cities metro area

This application will remain open until filled.

Candidates for this position will have their applications reviewed in the following order:
1. Employees within PEAK Phase 3 who are eligible for Expression of Interest (EOI) will receive first consideration.
2. Employees within PEAK Phase 3 who are impacted by work moving through PEAK and apply by 11/21/25 will receive priority consideration after EOI.
3. Finally, all other University employees will be reviewed after the 11/21/25 priority date.

Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will have the opportunity to complete an online application for the position and attach a resume.

Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section.

To request an accommodation during the application process, please e-mail employ@umn.edu or call (612) 624-8647.

The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.

The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu

Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.

The University of Minnesota, Twin Cities (UMTC)

The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation's most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.

At the University of Minnesota, we are proud to be recognized by the Star Tribune as a Top Workplace for 2021, as well as by Forbes as Best Employers for Women and one of America's Best Employers (2015, 2018, 2019, 2023), Best Employer for Diversity (2019, 2020), Best Employer for New Grads (2018, 2019), and Best Employer by State (2019, 2022).