Manager Cancer Access Center

Description

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.

Summary:

Responsible for the management of the UNC HealthCancer Access Center team's management of system-wide service line referral management,
scheduling workflows, patient communications, coordinationof care, and clinical integrationsupports of patient access to outpatient care and transitions of care between
inpatient and outpatient.

Responsibilities include designing and implementingSOPs, program planning, operational analysis, problem resolution, personnelmanagement and performance improvement. This position is a key operationsliaison with CASI/ISD/Cadence/Epic resources, among other shared services. Thisposition serves as an expert in scheduling, referral, and template managementto support Cancer access and clinical integration goals. Design, Oversee, andimprove systemwide workflows for Cancer service line access.

Responsibilities:
1. Practice Access - - Responsible for the management of and maintaining the Cancer Access principles to ensure access to services, efficiency of scheduling, and supporting patient and guided scheduling initiatives. Ensures system access policies are implemented and SOPs are updated and executed.
2. Leading People - Leads people toward meeting the organization's vision, mission, and goals. Ensures that departmental goals match those of the organization and that resources are allocated to meet priorities. Establishes an environment that creates incentives for, and eliminates barriers to, a team environment. Articulates common goals and communicates how individual roles contribute to team success. Sets productivity and quality standards for and ensures accountability among staff.
3. Leading Change - Proactively assesses the need for change and obtains resources to implement change initiatives. Communicates effectively and appropriately. Takes action to ensure that employees fully understand their roles, responsibilities and performance standards/expectations and provides ongoing feedback and support. Treats everyone in a manner that demonstrates fairness and consistency. Serves as a role model by demonstrating commitment to innovation and continuous improvement in organizational performance.
4. Results Driven - Exceeds departmental and organizational goals and customer expectations. Participates in decision making that produce high-quality results by applying knowledge, analyzing problems, and calculating risks. Consistently conveys that customers are the highest priority. Communicates in a manner that promotes and sustains customer satisfaction and encourages others to do the same. Understands the overall financial performance of the organization and applies financial concepts and practices to establish and maintain realistic budgets. Uses financial information to monitor budgetary responsibilities.
5. Strategic Planning - Actively participates in the overall vision, mission, direction, goals and objectives of the department. Participates in the strategic planning process, establishes and achieves long range goals, and ensures the implementation of strategic business plans.

Education Requirements:
*Bachelor's degree in business administration, finance, health administration, or related field.

Licensure/Certification Requirements:

Legal Employer: STATE

Entity: UNC Medical Center

Organization Unit: HCS Cancer Service Line

Work Type: Full Time

Standard Hours Per Week: 40.00

Pay offers are determined by experience and internal equity

Work Assignment Type: Onsite

Work Schedule: Day Job

Location of Job: US:NC:Chapel Hill

Exempt From Overtime: Exempt: Yes

This is a State position employed by UNC Health Care System with UNC Health benefits. If, however, you are presently an employee of another North Carolina agency and currently participate in TSERS or the ORP, you will be eligible to continue participating in those plans at UNC Health.

Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.