New

Order Management Support

Aleron
United States, North Carolina, Cary
Apr 17, 2026
Description Job Title: Order Management Support Location: Cary, NC (Hybrid) Employment Type: Temp (6 Months) Industry: Manufacturing Compensation: $22.00/Hour Schedule: 40 Hours/Week 1st First About the Opportunity: The client is seeking a detail-oriented and customer-focused Order Processing Specialist to support accurate and timely order management from entry through fulfillment. In this role, you will collaborate closely with sales teams, cross-functional partners, and customers to process orders, allocate products, and provide registration assistance. Why You'll Love Working Here: Supportive, team-driven culture that values collaboration, transparency, and accountability. Opportunity to grow your career with a global workforce solutions leader serving multiple industries. People-first environment that encourages employees to bring their authentic selves to work. Strong focus on partnership, innovation, and delivering meaningful results for clients and candidates. Why This Opportunity is Exciting: This role offers the chance to join a company that prioritises both people and performance-where your contributions directly impact client success while giving you room to grow and develop professionally. About Acara Solutions Acara is a premier recruiting and workforce solutions provider-we help companies compete for talent. With a legacy of experience in various industries worldwide, we partner with clients, listen to their needs, and customize visionary talent solutions that drive desired business outcomes. We leverage decades of experience to deliver contingent staffing, direct placement, executive search, and workforce services worldwide. Sound like a good fit? APPLY TODAY What You'll Do: Manage customer orders and product allocations from entry through fulfillment. Collaborate effectively with cross-functional teams to ensure accurate and timely order processing. Maintain and update order information within internal systems. Deliver exceptional customer service by responding to inquiries and resolving issues promptly. Conduct data analysis and create reports using Microsoft Excel. Process orders using SAP Identify and escalate customer issues as needed to ensure timely resolution. Adhere to company policies, procedures, and compliance standards. Foster a positive team environment while supporting excellent customer experience. Proactively engage with customers to educate them on processes and available service offerings. Other duties as needed or assigned. Job Requirements What You'll Bring: High School Diploma or GED 1+ year of customer service experience 1+ year of experience in Microsoft platforms 1+ year of experience with Client management systems 1+ year of experience with Reporting and analysis What Sets You Apart: Prior experience with order processing. Advanced proficiency in Microsoft Excel. Experience with SAP Good computer proficiency, including Windows applications Customer-focused mindset with strong collaboration skills. Ability to work under pressure and meet deadlines. Strong problem-solving abilities and attention to detail. Excellent verbal and written communication skills, including prior phone-based customer interaction. Strong organizational abilities with the capacity to multitask and prioritize effectively. Team-oriented, flexible, reliable, and supportive in a fast-paced environment. Additional Information: Upon offer of employment, the individual will be subject to a background check. After you apply, you may receive a call or message from our AI Talent Scout about this role or other opportunities that match your skills and preferences. AI agent role is to help speed up your hiring process by answering questions, confirming basic information, and identifying whether there's a mutual fit. The call or chat may be recorded so that our recruiting team can review it - they make all final hiring decisions, while AI agent simply helps move you forward faster. The best part? They are available 24/7, so you can connect whenever it's convenient for you. Aleron companies (Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, TalentRise, Viaduct) are an Equal Opportunity Employer. Race/Color/Gender/Religion/National Origin/Disability/Veteran. Applicants for this position must be legally authorized to work in the United States. This position does not meet the employment requirements for individuals with F-1 OPT STEM work authorization status. Apply