Technical Analyst

Technical Analyst

At Netsmart, improving care delivery isn't just our aspiration; it's our passion!

For more than 50 years, we've been a healthcare software company developing technology and providing services in the behavioral health, human services, and PostAcute markets. We collaborate with organizations and partner with our clients across the care spectrum to anticipate challenges, identify obstacles, and recognize new opportunities as healthcare evolves. We continuously strive to advance our Netsmart technologies and offerings beyond the EHR by embracing new technology trends that empower healthcare professionals to provide the best possible care.

Job Description Summary

The Technical Analyst works collaboratively with Engineering, Consulting, and Support teams to deliver, support, and optimize Netsmart solution integrations and data mappings. This role plays a key part in enabling secure, reliable data exchange across Netsmart platforms and thirdparty systems while supporting clients through troubleshooting, configuration, and consultative engagements.

Responsibilities

• Implement technically focused solutions supporting Netsmart Electronic Health Record (EHR) software.
• Address incoming requests related to troubleshooting and configuration of the CareFabric architecture.
• Deliver interfaces or data solutions across multiple care records and modules.
• Establish connectivity and perform data mapping between thirdparty systems and Netsmart EHRs to enable effective data exchange.
• Provide consultative sessions and technical guidance to clients.
• Identify opportunities for improvement and provide constructive recommendations to enhance solutions, processes, and client outcomes.

Qualifications

Required

• Bachelor's degree in Management Information Systems, Computer Science, Computer Information Systems, Information Systems Technology, Data Analytics, or a similar field.
• Equivalent of 2 years of relevant work experience in lieu of a degree.
• Ability to build collaborative relationships by interacting and engaging with internal associates and clients.
• Ability to prioritize multiple competing priorities and deadlines.
• Strong problemsolving and troubleshooting skills.

Preferred

• Internship experience in a business, clinical, analytical, and/or technical setting.
• Experience with BPMN/DMN or similar workflow and decision automation platforms.

Technical Skills

• JavaScript: Working knowledge to support application logic and system integrations.
• APIs: Understanding of API concepts, including integrations, data exchange, and how systems communicate with one another. Experience working with JSON and XML.
• PostgreSQL: Ability to query and work with data at the database level for reporting, troubleshooting, and data validation.

Expectations

• Ability to travel up to 20% as needed.
• Position may require extended or irregular hours outside of traditional business hours to support clients, projects, and teams operating across multiple time zones.

Netsmart is proud to be an equal opportunity workplace and is an affirmative action employer, providing equal employment and advancement opportunities to all individuals. We celebrate diversity and are committed to creating an inclusive environment for all associates. All employment decisions at Netsmart, including but not limited to recruiting, hiring, promotion and transfer, are based on performance, qualifications, abilities, education and experience. Netsmart does not discriminate in employment opportunities or practices based on race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, physical or mental disability, past or present military service, or any other status protected by the laws or regulations in the locations where we operate.

Netsmart desires to provide a healthy and safe workplace and, as a government contractor, Netsmart is committed to maintaining a drug-free workplace in accordance with applicable federal law. Pursuant to Netsmart policy, all post-offer candidates are required to successfully complete a pre-employment background check, including a drug screen, which is provided at Netsmart's sole expense. In the event a candidate tests positive for a controlled substance, Netsmart will rescind the offer of employment unless the individual can provide proof of valid prescription to Netsmart's third party screening provider.

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All applicants for employment must be legally authorized to work in the United States. Netsmart does not provide work visa sponsorship for this position.

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