Growth Marketing Operations Specialist

The Growth Marketing Operations team plays a critical role in enabling on-device communications and automated messaging for a suite of media products and subscription-based services. The team is responsible for developing and executing in-app messaging delivered to millions of global users across multiple digital services.

We are seeking a self-motivated, curious, and detail-oriented professional to drive day-to-day operational workflows for growth marketing initiatives. This role partners cross-functionally with marketing, product, engineering, and business teams to deliver multi-channel customer communications that increase awareness and engagement across a broad services ecosystem.

This position will also help identify gaps and inefficiencies in the tools and processes used to create and execute customer messaging. As a subject matter expert in customer journey orchestration, the ideal candidate combines strategic thinking with strong execution and thrives in a highly collaborative, matrixed organization.

• 7-10 years of lifecycle marketing experience, including building and launching acquisition and engagement campaigns
  
• Hands-on experience with CRM/ESP platforms such as Salesforce Marketing Cloud (ExactTarget), Braze, or Oracle Responsys
  
• Strong analytical and problem-solving skills; SQL experience preferred
  
• Exceptional attention to detail and organizational skills, with the ability to deliver high-quality work on tight timelines
  
• Proactive, resourceful, and comfortable navigating ambiguity and evolving priorities
  
• Ability to remain calm under pressure, adapt quickly, and make sound decisions when faced with unexpected challenges
  
• Strong team player with a collaborative mindset and consideration for cross-functional impact
  
• Excellent communication skills across formats, including Slack, email, and presentations
  
• Familiarity with digital products, subscription services, and multi-platform ecosystems (mobile, desktop, and media services)
  

• Identify opportunities to improve campaign performance, operational efficiency, and marketing technology tools
  
• Collaborate with cross-functional stakeholders to align on plans, deliverables, risks, and execution across large-scale global initiatives
  
• Build and maintain strong relationships to influence platform development and feature prioritization
  
• Develop and maintain a knowledge base of best practices, playbooks, and training resources
  
• Monitor campaign execution to ensure operational integrity and proactively identify and communicate issues
  

• Bachelor's degree (BA/BS) or equivalent experience preferred
  
• 12-month hybrid contract
  
• Location: New York, NY
  
• Pay: $65.36/hour
  

Mathys+Potestio values applicants of all backgrounds and experiences. We do not discriminate based on race, color, national or ethnic origin, ancestry, age, religion or religious creed, disability or handicap, sex or gender, gender identity and/or expression, sexual orientation, military or veteran status, genetic information, or any other characteristic protected under applicable federal, state, or local law.