Strategic Client Architect

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About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

What You'll Do

1. Strategic Architecture & Executive Advisory
Partner with CIOs, CTOs, and Chief Architects to define enterprise-wide digital transformation strategies powered by Salesforce and AI
Define future-state architectures, roadmaps, and transformation blueprints across data, AI, integration, and applications
Act as a trusted advisor, aligning business strategy with technology execution
Influence customer architecture decisions at enterprise scale and long-term platform adoption

2. Pre-Sales Leadership & Deal Execution
Lead technical strategy for priority deals, supporting account teams in winning new business
Conduct discovery sessions, white-boarding, and architecture visioning to shape solution direction
Own and lead Proof of Concepts (POCs), translating requirements into working solutions that validate business value
Handle technical objections, risk mitigation, and due diligence processes

3. Solution Architecture & Technical Depth
Design scalable, multi-cloud architectures across Salesforce (MuleSoft, Informatica, AI, Industry Clouds, integrations, etc.)
Translate business requirements into end-to-end solution architectures and implementation roadmaps
Guide customers through legacy modernization and cloud transformation
Evaluate and integrate Salesforce and third-party technologies into cohesive architectures

4. AI, Data & Innovation Leadership
Champion adoption of AI/ML, automation, and data-driven architectures
Define patterns for trusted AI, governance, and scalable enterprise data strategies
Stay ahead of emerging trends and translate them into customer-relevant innovation

5. Customer Lifecycle Ownership (Pre-Sales Value Realization)
Lead the full solution lifecycle:
Pre-sales strategy
Architecture design
Handoff to delivery
Ongoing value realization and adoption
Ensure alignment between architecture decisions and measurable business outcomes

6. Leadership, Mentorship & Community Building
Mentor Solution Engineers, Technical Architects, and partners
Build and contribute to a global architect community and reusable assets
Act as a multiplier, elevating technical capability across the organization

What You Bring
Experience
10+ years in:
Enterprise architecture, solution architecture, or technical consulting
Pre-sales, advisory, or customer-facing roles
Proven experience engaging with executive stakeholders (CIO/CTO level)
Track record of leading complex, multi-product deals and transformations
Technical Expertise
Deep knowledge of:
Cloud architecture (SaaS, PaaS, multi-cloud)
Enterprise data strategy & integration
AI/ML, automation, and analytics
Security and governance in hybrid environments
Hands-on capability:
Prototyping / POCs
Coding or configuration (e.g., APIs, integrations, app architecture)
Business & Sales Acumen

Ability to:
Translate business needs into compelling technical solutions
Tie architecture decisions to business value and ROI
Navigate complex sales cycles and influence deal strategy
Strong storytelling and executive communication skills
Leadership & Influence
Experience mentoring architects and engineers
Ability to lead cross-functional teams (Sales, Product, Engineering, Partners)
Thought leadership through frameworks, white papers, or industry engagement
Preferred Qualifications
Salesforce certifications (MuleSoft Platform Architect, Application/System Architect, etc.)
Experience with enterprise architecture frameworks (TOGAF, SAFe)
Background in consulting, system integrators, or large-scale enterprise IT
Industry domain expertise (e.g., Retail, Manufacturing, Consumer Goods, Automotive, Energy & Utilities)
What Success Looks Like
Trusted advisor to strategic customers
Influences multi-million dollar deals and long-term platform adoption
Drives measurable customer outcomes through architecture excellence
Elevates the technical capability and credibility of the broader team

Why This Role Is Different

This is not just an architect role and not just pre-sales. It's a hybrid of:

Enterprise strategist
Technical thought leader
AI transformation advisor
Hands-on architect

You're expected to think like a CIO, sell like a top SE, and build like an architect.

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.