Referral Coordinator - Structural Heart Clinic

Description

UNC Structural Heart Clinic seeks a Referral Coordinator to join ourr team. The ideal candidate will have prior experience as a Medical Office Assistant or with referrals , be highly organized, and detail oriented. Our office is located in the Rex Medical Office Building on the campus of Rex Hospital in Raleigh. Work hours are 8-4:30, Monday through Friday. No weekends, holidays, or off shifts. Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.

Processes physician, hospital, and outpatient referrals. Responsible for patient scheduling, obtaining insurance authorization, and providing appropriate guidance regarding insurance coverage. Essential duties and responsibilities are as follows. Other duties may be assigned.

1. Works collaboratively with all diagnostic and surgical service areas, physician offices and hospitals to ensure timeliness, accuracy and completeness when scheduling patient appointments, tests and procedures.
2. Consistently provides accurate and detailed patient information to include patient demographics and medical information pertinent to appointment being scheduled to ensure patient safety and quality patient care.
3. Obtains accurate and valid physician or advanced practitioner orders for all appointments, tests and procedures being scheduled.
4. Accurately and consistently communicates appointment, test, procedure information and prep to patient and/or family member. Adheres to privacy, compliance and HIPPA regulations.
5. Ensure patient has follow-up appointment with the physician to discuss outcomes, as appropriate.
6. Consistently and accurately document the date and time of appointment, tests, scan or procedure in the patient's medical record. Communicate as appropriate to practice staff.

Education Requirements

High School Diploma or general education degree (GED).

Licensure/Certification Requirements:

Professional Experience Requirements:

Six months to one year related experience and/or training; or equivalent combination of education and experience. Knowledge, Skills, and Abilities Requirements

This job profile is intended to provide a representation of responsibilities required. Employees may be requested to perform job-related tasks other than those specifically presented in this profile.

Legal Employer: NCHEALTH

Entity: UNC Health Medical Group

Organization Unit: Structural Heart Clinic

Work Type: Full Time

Standard Hours Per Week: 40.00

Salary Range:$18.12 - $25.51 per hour (Hiring Range)

Pay offers are determined by experience and internal equity

Work Assignment Type: Onsite

Work Schedule: Day Job

Location of Job: US:NC:Raleigh

Exempt From Overtime: Exempt: No

This position is employed by NC Helth (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Heath Care System. This is not a State employed position.

Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.