EQUIPMENT DISPATCHER- DSS

BID/JOB ANNOUNCEMENT

EQUIPMENT DISPATCHER

CHICAGO DEPARTMENT OF STREETS AND SANITATION

Bureau of Traffic Services

Number of Positions: 1

(Additional vacancies possible pending budget approval)

Starting Annual Salary: $49.58/ Hourly

This position is open to the public and all current City employees covered under the City's collective bargaining agreement with the TEAMSTERS- LOCAL 700 (BARGAINING UNIT 08). Only employees in City job titles in this bargaining unit are eligible to bid.

BID INSTRUCTIONS: Apply on the bid site: https://chicago.taleo.net/careersection/103/jobsearch.ftl?lang=en AND

1. Check the box on your profile titled "Currently employed by the City of Chicago"

2. Enter your employee ID (located on your pay stub labeled 'payee/employee number')

3. Select your correct bargaining unit

FAILURE TO FOLLOW THESE INSTRUCTIONS WILL RESULT IN A REJECTED BID APPLICATION

Applications for this position will be accepted until 11:59pm CDT on 5-29-2026

Under general supervision, receives and transmits radio and telephone communications and dispatches appropriate equipment and personnel in response to vehicle and equipment breakdowns, service requests and emergency situations, and performs related duties as required

ESSENTIAL DUTIES

* Positions are assigned to the City Incident Center(CIC) to monitor, receive and transmit radio communications to facilitate the delivery of departmental services in support of city-wide operations, and to respond to extreme weather conditions and city-wide emergencies

* Updates computerized Incident Board and Log to track departmental equipment and personnel response to reported incidents and emergencies, and document services provided

* Receives tow requests and dispatches tow truck drivers to locations; maintains radio contact with drivers to verify paperwork and vehicle to be towed to auto pound or relocated

* Monitors and maintains radio communications with refuse truck drivers, responding to calls reporting conditions in the field, breakdown of vehicles, and or vehicle incidents/accidents; notifies supervisors following established procedures

* Activates automated call out notification ad directed, using computerized system (i.e. Streem Paging) to initiate phone report to work notification to appropriate personnel group

* Monitors weather conditions via Doppler Radar system, reviews incoming National Weather Service reports and reviews reading on weather sensors to alert management of potential extreme weather conditions or emergencies

NOTE: The list of essential duties is not intended to be inclusive; there may be other duties that are essential to particular positions within the class.

Location: 1411 W Madison- City Incident Center (CIC)

Days/ Shift Hours: 2:00 pm - 10:00 pm Days off Monday/Tuesday, 10:00 pm - 6:00 am Days off Wednesday/Thursday

THIS POSITION IS IN THE CAREER SERVICE

MINIMUM QUALIFICATIONS

Education, Training, and Experience

* Two years of work experience in operating automotive equipment as a Motor Truck Driver OR two years of work experience in operating radio and communications equipment in a communications or dispatch work environment

Licensure, Certification, or Other Qualifications

* None

WORKING CONDITIONS

* General office environment

EQUIPMENT

* Standard office equipment (e.g., telephone, printer, photocopier, fax machine, calculator)

* Computers and peripheral equipment (e.g., personal computer, computer terminals)

* Communication equipment (e.g., two-way radio, dispatch equipment, multi-channel system)

PHYSICAL REQUIREMENTS

* Ability to operate a personal computer and related equipment

KNOWLEDGE REQUIREMENTS

Knowledge of:

* Basic personal computer operations and applicable software

* Radio communications equipment

* Geographical locations within the City and location of applicable departmental facilities

* Departmental work operations including type of equipment and work crews used in the field and emergency and incident protocols

* City's 311-CSR (customer service request) system Knowledge of applicable City and department policies, procedures, rules, and regulations

SELECTION REQUIREMENTS: This position requires candidates to pass a job knowledge exam. Test results will be sent out by the Department of Human Resources after test results have been analyzed and compiled. Bidders who receive a passing score on the test will be hired in seniority order. External/non-bidders applicants who receive a passing score will be hired in lottery/random order.

EDUCATION & EMPLOYMENT VERIFICATION: Please be advised that if you are selected to be hired, you must provide, upon request, adequate information regarding your educational and employment history as it relates to the qualifications of the position for which you are applying. If you received your degree internationally, all international transcripts/diplomas must be accompanied by a Foreign Credential Evaluation. You must provide your transcripts or diploma, professional license, or training certificates at the time of processing, if applicable. If the City of Chicago cannot verify this information, any offer extended to you will be withdrawn, and you will not be hired.

For Information on our employees benefits please visit our benefits website at:

https://www.chicago.gov/city/en/depts/fin/benefits-office.html

For Information on our salary and title structure visit our classifications website at:

https://www.chicago.gov/content/dam/city/depts/dhr/supp_info/JobClassification/2025_Classification_and_Pay_Plan.pdf

APPLICATION EVALUATION: Initial evaluation will be based on information provided on the application and the documents submitted. Department of Human Resource staff will review applications after the final posting date. Staff will follow any and all required Employment/Hiring Plan provisions, federal, state and local laws, and Collective Bargaining Agreements when applicable. Staff will apply hiring preferences as required by the municipal code. Placement on an eligibility list is not an offer or guarantee of an interview nor employment with the City of Chicago.

COMMITMENT TO DIVERSITY: To further our commitment to hiring applicants with diverse experience the City of Chicago has adopted the following ordinances 2-74-020 and 2-74-075. The ordinances provide a preference to applicants who meet minimum qualifications and who are veterans of the Armed Forces, and/or residents of Socio-Economically Disadvantaged Areas (SEDA) and/or Chicago Public School (CPS) high school graduates to be referred to departments for consideration. These hiring preferences do not apply to bidders, as Collective Bargaining Agreements define the hiring process for bidders. For positions covered by a collective bargaining agreement, bidders will be considered before external candidates. To learn more about our hiring practices click here.

ALL REFERENCES TO POLITICAL SPONSORSHIP OR RECOMMENDATION MUST BE OMITTED FROM ALL APPLICATION MATERIALS SUBMITTED FOR CITY EMPLOYMENT.

The City of Chicago is an Equal Employment Opportunity, Military Friendly, and Fair Chance Employer.

City of Chicago

Brandon Johnson, Mayor