New

Business Administration Manager

TEKsystems
$28.00 - $32.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Michigan, Farmington Hills
May 15, 2026
Job Title: Business Administration Manager Job DescriptionThe Business Administration Manager ensures seamless order fulfillment, accurate financial management, and an optimized customer journey by effectively managing ERP and CRM systems. This role coordinates inventory, payments, and operational workflows to drive efficiency, enhance customer satisfaction, and support informed decision-making through clear communication and reporting. Serving as the right hand to the Senior Production Manager at the JBRX location, this position supports bath remodel operations by coordinating incoming jobs, scheduling installations, and overseeing execution timelines. It is primarily a back-office role focused on managing schedules and ensuring smooth, timely installation processes in a fast-paced construction-related environment. Responsibilities * Coordinate incoming jobs for bath remodel operations and ensure all project details are accurately captured and organized. * Schedule installations and manage execution timelines to ensure projects are completed efficiently and on time. * Track accounts receivable and follow up with customers regarding outstanding payments in a professional and timely manner. * Maintain regular customer interaction and communication throughout the lifecycle of each project to provide updates and address questions. * Create a detailed workbook for each project, including all relevant documentation, job details, and installation requirements. * Assist with ordering materials needed for each job and prepare accurate pick lists for installations. * Support production operations by aligning schedules, materials, and resources to meet weekly job volume targets. * Use ERP and CRM systems, including Salesforce Lightning, to manage orders, customer data, and project workflows. * Monitor inventory levels and apply inventory management best practices to support continuous operations. * Collaborate closely with the Senior Production Manager and other team members to resolve issues and improve processes. * Contribute to process improvement initiatives that enhance operational efficiency and the overall customer experience. * Manage multiple tasks and priorities simultaneously while adapting to changing situations and job demands. * Communicate clearly and effectively with employees and clients at all levels to ensure alignment and transparency. * Demonstrate dependable follow-up and responsiveness on all assigned tasks and customer interactions. * Wear multiple hats as needed, including assisting with future jobs coming down the pipeline and ensuring all preparation work, such as workbook creation and material ordering, is completed. Essential Skills * 3-5 years of experience working in construction or a similar industry such as bath remodel, construction, or construction management. * 3-5 years of overall professional experience in a related operations, administration, or production support role. * High school diploma. * Proven experience in production support, customer support, and administrative or back-office duties. * Experience working in an operations or manufacturing-type environment, ideally within construction. * Ability to effectively relate and communicate with all levels of employees and clients. * Knowledge of business and management principles, including budgeting, strategic planning, resource allocation, and basic human resources concepts. * High level of proficiency in Microsoft Office, including Word, Excel, and PowerPoint. * Hands-on experience using ERP and CRM systems, with Salesforce Lightning strongly preferred. * Strong inventory management skills and familiarity with coordinating materials for jobs. * Demonstrated dependability with thorough follow-up and responsiveness. * Ability to manage multiple tasks and priorities and adapt easily to changing situations. * Strong team player with a collaborative working style. * Comfort working in a fast-paced environment handling a high volume of weekly jobs. Additional Skills & Qualifications * Prior experience as an Office Manager in the construction industry or a closely related field. * Background supporting bath remodel or similar home improvement operations. * Experience in an operations management capacity within a manufacturing or construction environment. * Process improvement mindset with the ability to identify and implement more efficient workflows. * Strong organizational skills with attention to detail when creating project workbooks and documentation. * Self-starter attitude with the ability to take initiative, pivot quickly, and comfortably wear many hats. * Comfort working closely with a Senior Production Manager and cross-functional teams. Why Work Here?Join a growing operation where your work directly impacts project delivery, customer satisfaction, and team success. You will work in a fast-paced environment that values initiative, adaptability, and collaboration, with the opportunity to take on broad responsibilities and develop your skills across operations, administration, and process improvement. The role offers a leave-of-absence coverage assignment with the potential to transition to a longer-term opportunity, providing a chance to prove your capabilities and grow with the organization. Work Environment This position is based in a busy operational setting supporting bath remodel projects, where the team currently completes approximately 30 jobs per week with plans to scale to 35 jobs per week. You will work primarily in an office environment using Salesforce as a CRM and working with ERP systems to manage orders, schedules, and customer information. Standard hours are Monday through Friday, 8:00 a.m. to 5:00 p.m. The dress code is business casual, typically jeans and a polo. You will work closely with the Senior Production Manager and collaborate with production, operations, and administrative staff, frequently shifting focus as priorities change and wearing many hats to keep installations running smoothly. Job Type & Location This is a Contract position based out of Farmington Hills, MI. Pay and BenefitsThe pay range for this position is $28.00 - $32.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace TypeThis is a fully onsite position in Farmington Hills,MI. Application DeadlineThis position is anticipated to close on May 21, 2026. About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.