County Caseworker 2 (Local Government) (Part-Time) - Lehigh County MH/ID (Multiple Vacancies)

The County Caseworker 2 position with the Lehigh County Office of Crisis Intervention gives you the chance to support people during challenging moments. You will be part of a team that helps individuals find calm, direction, and resources when they need them most. This role allows you to grow your skills while providing essential care to your community. If you want to make a real difference each day, this opportunity is a strong match for you.

This highly responsible role in the combined Information & Referral and Crisis Intervention Unit supports individuals who need information, referrals, or crisis intervention, often during stressful or urgent situations. You will gather details, respond to requests, and help people access appropriate services across many programs. As a County Caseworker 2, you will perform the following duties:

• Crisis Response: Assist individuals who contact the crisis line or seek help through phone, walk-in, or outreach services
• Service Screening: Evaluate requests for mental health or DHS services and identify the most appropriate next steps
• Safety Awareness: Recognize signs of danger and use de-escalation skills or law enforcement support when needed
• Client Support: Accompany individuals and families to needed services and ensure access to appropriate resources
• Information Processing: Accurately document contacts, referrals, and assessments in required systems
• Professional Collaboration: Work respectfully with clients, families, police, hospitals, and DHS offices to support effective service delivery

• Part-time employment, up to 20 hours per week.
  • Guaranteed two shifts at 10 hours each. This position primarily works overnight and on weekends.
• Telework: You will not have the option to telework in this position.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS
Minimum Experience and Training Requirements:

• Six months of experience as a County Caseworker 1; or
• Successful completion of the County Social Casework Intern program; or
• A bachelor's degree with a social welfare major; or
• A bachelor's degree which includes or is supplemented by 12 college credits in sociology, social welfare, psychology, gerontology, criminal justice, or other related social sciences and one year of professional social casework experience in a public or private social service agency; or
• Any equivalent combination of experience and training which includes 12 college credits in sociology, social welfare, psychology, gerontology, criminal justice, or other related social sciences.
• Applicants will be considered to have met the educational requirements once they are within two months of graduating with a qualifying degree/credits.

• PA residency requirement is currently waived for this title.
• You must be able to perform essential job functions.

• You must pass a background investigation.
• This position falls under the provisions of the Child Protective Services Law.
  • Under the Law, a conditional offer of employment will require submission and approval of satisfactory criminal history reports including, but not limited to, PA State Police clearance, PA Child Abuse history clearance, and FBI Fingerprint clearance.

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.
• All application materials and interview responses must reflect the applicant's own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.

• Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

• 711 (hearing and speech disabilities or other individuals).

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.