Product Analyst, AI/ML Platforms

About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters - to you, to your community, and to the world. Progress starts with you.

Job Description

The AI Platform Product team is building a scalable, enterprisegrade platforms that enables teams across the organization to develop, deploy, operate, and govern AI/ML solutions at global scale. The team focuses on providing reliable, secure, and reusable platform capabilities that support the full AI/ML lifecycle - from data and feature enablement to model training, deployment, monitoring, and optimization.

The team partners closely with engineering, data science, product, and business teams to ensure AI capabilities can be delivered efficiently and responsibly across multiple use cases, including fraud, risk, authorization, and ecosystem protection.

We are seeking a handson Product Analyst with experience across AI/ML platforms, datadriven product development, and GenAI prototyping. This role is ideal for someone who is technically grounded, productoriented, and adaptable, and can work across multiple problem spaces as priorities evolve.

Key Responsibilities:

• Drive and support product requirements for AIP platform capabilities, working handson with engineering and data science teams.

• Contribute to roadmap execution across data platforms, AI/ML lifecycle, GenAI enablement, tooling, and observability.

• Translate business, data science, and platform needs into clear user stories, requirements, and acceptance criteria.

• Lead the product requirements for platform capabilities, working handson with engineering and data science teams. Translate business, data science, and platform requirements into clear Features, user stories, and acceptance criteria.

• Use data and platform metrics to inform product decisions, identify gaps, and support continuous improvement.

• Collaborate effectively across product, engineering, data science, MLOps, infrastructure, and governance teams in an agile environment for faster time to market

• Conduct product acceptance evaluations before launching it to the user teams and support adoption of capabilities.

• Apply handson coding skills to design and build AI/ML and Generative AI prototypes that can be evolved and deployed on scalable platform architectures.

• Collaborate effectively across product, engineering, data science, MLOps, infrastructure, and governance teams in an agile environment.

• Remain flexible and adaptable, supporting multiple product areas and priorities as the platform evolves.

• Understand data processing concepts at scale across onprem and cloud environments and apply this knowledge when defining requirements and tradeoffs.

• Own endtoend delivery of assigned platform initiatives from requirements through release and postlaunch validation.

• Contribute to documentation (requirements, release notes, FAQs, run books) to support stakeholders and enable smooth adoption of the AI platform.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Qualifications

Basic Qualifications

• 2 or more years of work experience with a Bachelor's Degree or an Advanced Degree (e.g. Masters, MBA, JD, MD, or PhD)

Preferred Qualifications

• 3 or more years of work experience with a Bachelor's Degree or more than 2 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD)
• 2+ years of handson experience in product management or technical product roles, ideally focused on AI/ML platforms or datadriven products.
• Strong exposure to AI/ML and Generative AI, with experience across:
• AI platforms, feature platforms and model workflows
• Large Language Models (LLMs), evaluations, and agentic systems
• Experienced on AIML platform on leading public cloud, AWS, Azure, GCP,Databricks
• Handson experience with GenAI prototyping, including use of APIs and basic coding (e.g., Python) to build proofs of concept or demonstrations
• Experience with applied GenAI (e.g., OpenAI, Anthropic) for prototypes and production.
• Solid understanding of data concepts and data processing at scale, across cloud and onprem environments.
• Experience launching or supporting products in a highly technical, matrixed organization.
• Exposure to the payments industry or applied AI/ML use cases (fraud, risk, decisioning) or risk technology platform is a strong plus.
• Strong problemsolving, communication, and collaboration skills.
• Proficiency with software development methodologies such as Agile and experience working with Scrum teams and matrixed organizations.

U.S. Applicants Only

Work Hours

Varies upon the needs of the department.

Travel Requirements

This position requires travel 5-10% of the time.

Mental/Physical Requirements

This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer