Concur Business Systems Analyst

Position Number: 40130077

Payroll Title: BUS SYS ANL 2 (007583)

Job Code: 007583

Job Open Date: 5/19/2026

Application Review Begins: 6/4/2026

Department Code (Name): CTLR (CONTROLLER)

Percentage of Time: 100

Union Code (Name): 99 - Non-Represented (PPSM)

Employee Class (Appointment Type): Staff: Career

FLSA Status: Non-Exempt

Classified Indicator Description (Personnel Program): PSS

Salary Grade: Grade 21

Pay Rate/Range: The budgeted salary range that the University reasonably expects to pay for this position is $34.29 to $40.97/hr. Salary offers are determined based on final candidate qualifications and experience; the budget for the position; and the application of fair, equitable, and consistent pay practices at the University. The full salary range for this position is $34.29 to $61.02/hr.

Work Location: Student Affairs & Admin Svs - 3201B

Working Days and Hours: M-F 8AM - 5PM

Benefits Eligibility: Full Benefits

Type of Remote or Hybrid Work Arrangement, if applicable: Hybrid (Both UC & Non-UC locations) BFS supports a hybrid agreement for this position and will continue to do so as long as it makes sense for the position and meets the campus policies.

Special Instructions:

For full consideration, please include a resume and a cover letter as part of your application.

Department Marketing Statement:

In support of the UCSB Mission and UC Statement of Ethical Values, Business & Financial Services is an integral campus and community partner, providing sustainable value-added services and solutions to ensure responsible compliance and stewardship.

Benefits of Belonging

Working at UC means being part of this vibrant institution that shines a light on what is possible. People make UC great, and UC recognizes your contributions by making this a great place to work. Excellent retirement and health are just one of the rewards. Learn more about the benefits of working at UC

Brief Summary of Job Duties:

Under the direction of the Business Systems Manager 1, the Concur Business Systems Analyst provides high-level operational support for Business and Financial Services (BFS). This role focuses on the continuous optimization of business processes and the resolution of complex system issues through ongoing analysis of user needs and system performance. The position serves as the primary lead for the long-term maintenance and enhancement of UCSB's SAP Concur Travel and Expense Management System. A critical component of this role is maintaining and monitoring the integrations between Concur and Oracle Financials Cloud to ensure seamless data flow and financial accuracy. The analyst documents evolving business processes, proposes system improvements, and manages the lifecycle of system changes-from writing functional design documents to executing test scripts. Furthermore, this position ensures business continuity and develops sophisticated reporting tools for campus stakeholders while serving as the primary backup for the Jaggaer/PTP/TaxLead.

Qualifications:

Required Qualifications:

• Bachelor's degree in related area and / or equivalent experience / training

• 1-3 years Experience analyzing moderately complex business processes and problems.

• 1-3 years Experience developing user reference materials and trainings.

Preferred Qualifications:

• 1-3 years Experience developing solutions involving the use of computer systems, information flow and architecture.

• 1-3 years Experience creating specifications for systems to meet requirements.

• 1-3 years Experience validating requirements against needs.

• 1-3 years Experience designing details of automated systems.

• 1-3 years Experience planning and executing unit integration and acceptance testing.

Special Conditions of Employment:

• Candidates must be legally authorized to work in the United States without the need for employee sponsorship
• Satisfactory criminal history background check
• UCSB is a Tobacco-Free environment

Misconduct Disclosure Requirement:

As a condition of employment, the final candidate who accepts an offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; or have filed an appeal of a finding of substantiated misconduct with a previous employer.

"Misconduct" means any violation of the policies governing employee conduct at the applicant's previous place of employment, including, but not limited to, violations of policies prohibiting sexual harassment, sexual assault, or other forms of harassment, or discrimination, as defined by the employer. For reference, below are UC's policies addressing some forms of misconduct:

UC Sexual Violence and Sexual Harassment Policy
UC Anti-Discrimination Policy
Abusive Conduct in the Workplace

Job Functions and Percentages of Time:

• 30% Production Analysis & Optimization - -Formulates and defines system scope for ongoing SAP Concur configuration and monthly release changes. -Analyzes business processes to validate functional requirements and meet evolving end-user needs. -Monitors and maintains existing integrations between SAP Concur and Oracle Financials Cloud to ensure data integrity. -Troubleshoots functional processes and takes necessary action to resolve production issues, ensuring long-term system stability. -Develops methods for data comparison to identify exceptions and creates/analyzes data sets.
• 30% SAP Concur Functional Administration - -Serves as the primary campus liaison to SAP Concur and manages UCSB-specific system configurations. -Administers integration modifications and updates business processes that no longer align with UCSB's needs. -Ensures business rules adhere to university policies and provides guidance to departmental users. -Develops testing plans and leads coordination efforts between business units affected by application or workflow changes. -Builds and maintains Concur reports (Intelligence/Cognos) as needed by BFS functional users.
• 30% Training & User Support - -Gathers and summarizes user needs to revise existing system and process logic issues. -Solicits and incorporates feedback from campus business officers and academics into Concur processes and documentation. -Maintains current business process documentation to reflect the "live" state of the system. -Updates training materials to reflect the latest Concur functionality as enhancements and updates are released -Responds to Service Now Tickets for Concur Technical Support
• 10% Other Duties - - Other Duties as assigned

UC Vaccination Programs Policy:

As a condition of employment, you will be required to comply with the University of California Policy on Vaccinations Programs.
As a condition of Physical Presence at a Location or in a University Program, all Covered Individuals* must participate in any applicable Vaccination Program by providing proof that they are Up-to-Date with any required Vaccines or submitting a request for Exception in a Mandate Program or properly declining vaccination in an Opt-Out Program no later than the Compliance Date (Capitalized terms in this paragraph are defined in the policy.). Federal, state, or local public health directives may impose additional requirements.

For more information, please visit University of California Policy on Vaccinations - https://policy.ucop.edu/doc/5000695/VaccinationProgramsPolicy

*Covered Individuals: A Covered Individual includes anyone designated as Personnel or Students under this Policy who physically access a University Facility or Program in connection with their employment, appointment, or education/training. A person accessing a Healthcare Location as a patient, or an art, athletics, entertainment, or other publicly accessible venue at a Location as a member of the public, is not a Covered Individual.

Equal Employment Opportunity:

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.

Reasonable Accommodations:

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