Administrative Associate - Anesthesiology

Description

Your passion belongs at UNC Health. Join more than 56,000 teammates working together to improve the health and well-being of the communities we serve across North Carolina.

Summary:
May perform duties of an administrative representative but with greater autonomy and discretion. Work involves a greater knowledge of office/clinic procedures and practice, independent judgment and problem-solving skills.

Responsibilities:

1. Primary purchasing agent for clinician support purchasing. Coordinates with clinicians to utilize professional development funding on equipment, professional organization memberships and dues, continue medical education (CME) courses, and other items as needed.

1. Front desk staffing in a non-patient-facing capacity-providing in-person service to clinicians and staff during regular office hours in the primary UNC Anesthesiology workspace. Check and distribute incoming mail, packages, and correspondence to appropriate personnel.

1. Ordering supplies and acting as vendor and central services liaison to manage office needs. Maintains inventory of supplies.

1. Primary point of contact for administrative support request email inbox. Understands and communicates policy and procedure associated with support services, purchasing, and record keeping.

1. Performs complex scheduling tasks for teams, individuals, and locations, providing meeting scheduling and assistance as needed. Coordinate catering needs for meetings and events, ensuring timely set-up and a seamless experience.

1. Prepares and maintains basic financial records.

1. Prepares complex forms, reports, presentations, and other documents requiring a higher level of proficiency with software. Creates, proofreads or edits correspondence and documents for internal and external circulation based on existing templates.

1. Represents UNCHCS with internal and/or external entities in regard to budget, payments, collections, inventory to accomplish organizational goals.

1. Serves as frontline response to internal customer inquiries and troubleshooting in person, by phone and/or electronic communication. This may include working with third party providers.

1. May train others using verbal and written communication.

1. Provide notary services as needed for faculty and staff.

Other information:
Education Requirements:
* High School diploma or GED
Licensure/Certification Requirements:
* No licensure or certification required.
Professional Experience Requirements:
* One (1) year of clerical or administrative experience.
* If Bachelor's degree, no years of experience is required
* If Associate's degree, no years of experience is required
Knowledge/Skills/and Abilities Requirements:
* Customer Focus: makes the customer and their needs their top priority and goes the extra mile to satisfy their customers. Demonstrates the ability to resolve customer problems. Technical expertise: understands the technical aspects of one's job. Effectively uses Microsoft office products in order to produce reports and documents. Demonstrates the ability to learn and master the scheduling system Coachability: Receptive to feedback, willing to learn and embraces continuous improvement Accountability: Manages performance to meet expected results. Works to meet the internal/external customer requirements. Fiscal responsibility: Understands the insurance process and seeks to make the best decision/referral in the interest of the customer. Conflict Resolution: Uses appropriate interpersonal styles and methods to reduce tension or conflict between two or more people. Finds agreement on issues and follows through on implementation

Legal Employer: STATE

Entity: UNC Faculty Physicians

Organization Unit: SOM Gen Anesthes

Work Type: Full Time

Standard Hours Per Week: 40.00

Salary Range:$18.12 - $25.51 per hour (Hiring Range)

Pay offers are determined by experience and internal equity

Work Assignment Type: Onsite

Work Schedule: Day Job

Location of Job: US:NC:Chapel Hill

Exempt From Overtime: Exempt: No

This is a State position employed by UNC Health Care System with UNC Health benefits. If, however, you are presently an employee of another North Carolina agency and currently participate in TSERS or the ORP, you will be eligible to continue participating in those plans at UNC Health.

Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.