Ice Arena Coordinator

Ice Arena Operations (60%):
1. Serve as secondary backup for ice operations and maintenance and Zamboni drivers.
a. Assist with supervision, training, and scheduling of all Zamboni (ice resurfacing) Drivers
b. Assist with regular ice safety checks to ensure ice depth consistency, yearly ice thawing and re-freezing, and skate sharpening functions.
2. Directly supervise ice arena events including hockey games, public skates, and private groups with up to 2000 attendees.
3. Provide leadership to staff during public skates.
4. Under the direction of the Associate Director of Ice Arena, assist with facility scheduling for all ice arena activities, including recreational skating, intramural sports, club sports, external rentals, learn-to-skate programs, hockey leagues, tournaments, and special events.
5. Under the direction of the Assistant Director of Ice Arena, enforce established risk management protocols through training, emergency procedures, equipment operations, and customer service.
6. In conjunction with the Assistant Director of Ice Arena, assist with risk and safety training for all ice arena program staff.
7. Manage day-to-day operations of concession stand/cafe and pro shop.
8. Manage concession stand and pro shop inventory.
9. Serve as secondary back up for food safety and risk management components for the concession stand/Cafe
10.Assist with special events at the Ice Arena and assist with additional Campus Recreation special events
11.Provide recommendations for policies and procedures for the Ice Arena
a. Disseminate and enforce established policies and procedures
12.Day-to-day management of cash box operations for all ice arena events outside of traditional work hours.

Administrative Duties (35%):
1. Coordinate the hiring, training, scheduling, supervision, and evaluation of 120+ student employees.
a. Review internal applications and recommend qualified applicants.
b. Assist with evaluation personnel via random shift audits and observations from professional and leadership staff.
c. In conjunction with the Assistant Director of Student Development, coordinate student development efforts for Ice Arena Staff.
2. Serve as primary back-up to the Assistant Director of Ice Arena for all payroll functions for all part-time graduate and undergraduate student staff and extra help.
3. Program, manage and oversee Senior Recreational Hockey League.
4. Coordinate and assist in managing the Intramural hockey league with the Assistant Director Competitive Sports & Community Programs and Competitive Sports & Community Programs Coordinator.
5. Directly hire, train, schedule, supervise, and evaluate all hockey officials.
6. Follow all Campus Recreation and University personnel policies
7. In absence of Associate Director of Ice Arena and Assistant Director of Ice Arena, act in public relations capacity for the Ice Arena and all its programs. Including, but not limited to, various ad campaigns, speaking engagements, facility tours, etc.
8. Research trends and make recommendations about the strategic direction of programs.
9. Follow University and department purchasing policies and procedures.
10.Assist with the tracking and compiling of information and data in conjunction with monthly, mid-year, and yearly reports. Utilize information to develop policies procedures, and strategic goals for the Ice Arena.
11.Assist as directed in the development of programs, departmental objectives, and long-term planning by performing research, providing recommendations, and implementing plans as appropriate.
12.Serve on Department and/or university committees as assigned.
13.Responsible for evening, weekend, and break coverage.
14.Participate as a member of the Campus Recreation professional staff in the development and implementation of policies and procedures.
15.Enforce and maintain Campus Recreation policies and procedures as they pertain to usage of facilities on campus.

Community Programs (5%):
1. Support with pick-up and drop-off for campers along with other professional staff administrative tasks when needed.
2. Assist with developing, evaluating, scheduling, managing part-time staff positions.
3. Evaluate program satisfaction and needs assessment annually and implement strategies for retention and growth.
4. Support University of Illinois' commitment to child abuse prevention as a mandatory reporter.

Minimum Qualifications:
Education:

Required: Bachelor's degree in Business Administration, Management, Sports
Administration, or a related field.

Preferred: Master's degree in business
administration, Management, Sports Administration, or relevant field.

Experience:

Required: One (1) year (12 months) of work experience with events and/or program planning. One (1) year of facility
management experience.

Preferred:

1. Experience with ice arena operations.
2.
Previous experience supervising student staff.
3.
Previous experience working with students.

Training, Licenses, or
Certifications:
Required: none
Preferred: Possession of ServSafe certification
or similar food protection certification.

Knowledge,
Skills & Abilities:
1. Skill in scheduling events, programs, and activities, as well as the work of others.
2. Ability to communicate effectively with a wide range of audiences.
3. Ability to adjust actions in relation to others' actions.
4. Strong comprehension skills, with the ability to process and respond to information effectively.
5. Ability to apply general rules to specific problems to produce answers that make sense.
6. Ability to develop goals and plans to prioritize, organize, and accomplish work.
7. Ability to work effectively with staff, the public, and outside constituency groups.
8. Ability to analyze and develop guidelines, procedures and systems.

Physical Demands/Working Conditions:
1. Work is performed in a temperature-controlled environment conducive to colder temperatures to support specific areas of the Ice Arena.
2. Ability to lift a minimum of 50lbs.
3. Prolonged walking, standing, sitting.
4. Heavy traffic area consisting of students, staff, patrons, and large events.

This is a 100% full-time Civil Service Program Coordinator, Ice Arena Coordinator position, appointed on a 12-month basis. The expected start date is as soon as possible after June 21, 2026. The budgeted salary range for this position is $54,000 - $58,000.

Sponsorship for work authorization is not available for this position.

For more information on Civil Service classifications, please visit the SUCSS web site at https://www.sucss.illinois.gov/pages/classspec/default.aspx.

Applications must be received by 6:00 pm (Central Time) on June 4, 2026. Apply for this position using the Apply Now button at the top or bottom of this posting. In order to be considered as a transfer candidate, you must apply for this position. Applications not submitted through https://jobs.illinois.edu will not be considered. If required by the position, transcripts or other documentation of credentials are to be provided no later than the first day of employment. For further information about this specific position, please contact Gina Moton at moton@illinois.edu. For questions regarding the application process, please contact 217-333-2137.

At the University of Illinois Urbana-Champaign - the state's flagship public university and one of the world's leading research institutions - every staff member helps shape what's next. Founded in 1867, Illinois is home to a vibrant community of 59,000 students from all 50 states and 129 countries, supported by 15 colleges and instructional units, more than 20 research institutes, and one of the most comprehensive student service ecosystems in the nation. Whether you're empowering first-generation students, fueling breakthrough innovation, or strengthening communities across Illinois and beyond, your work here has a far-reaching and deeply meaningful impact. The university offers a highly competitive benefits package designed to support your well-being, growth, and financial security. Join a top 10 public university that has launched over 330 startups and continues to redefine excellence - where the Illinois Value Proposition ensures that your contributions are recognized, your potential is nurtured, and your career can thrive.

Champaign-Urbana

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position; however, all employment decisions will be made by a person.

This position is intended to be eligible for benefits. This includes Health, Dental, Vision, Life Insurance, a Retirement Plan, Paid time Off, and Tuition waivers for employees and dependents.

The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify.

Applicants with disabilities are encouraged to apply and may request a reasonable accommodation under the Americans with Disabilities Act (2008) to complete the application and/or interview process. Accommodations may also be requested on the basis of pregnancy, childbirth, and related conditions, or religion. Requests may be submitted through the reasonable accommodation portal, or by contacting the Office for Access & Equity at 217-333-0885, option #1, or accessibility@illinois.edu.

Requisition ID: 1035990

Job Category: Professional and Administrative

Apply at: https://jobs.illinois.edu